MASTERCLASS- DINE LIKE A DIPLOMAT

Date: 25 March | 21 April | 26 Mei | 29 June

Mode of Study: Online
Language: English
Time: 10:00 – 14:00, CET The Netherlands
Fee: one session € 90,00

Good dining skills are a must when conducting business abroad or entertaining international clients in your own country. Table manners (or lack thereof) can have an impact on how individuals, and the companies they represent, are perceived.

This masterclass will reinforce your talents and provide valuable skills to enable you to master the appropriate skills in dining with executives from around the world, including host and guest duties, styles of eating, host duties, mingling proficiency and creating appropriate conversations.

This masterclass uses discussions and a three-course meal to impart the knowledge and skills needed in a variety of dining situations.

Key topics include:

  • Protocol to make invitations, extending, accepting and cancelling an invitation;
  • Receiving of guests: what should you do at the receiving line?
  • Host duties and his protocol;
  • Organizing a proper business luncheon;
  • Select restaurant and the table setting, hospitality and protocol aspects;
  • Seating guidelines: correct seating for a business meal;
  • Dining table protocol & etiquettes;
  • Formal toasting: when and how?
  • Styles of eating;

Masterclass Develop your Soft Diplomacy Skills in International Business

Date: 20-23 October 2020

Mode of Study: Online
Language: English
Time: 9:00 – 13:00, CET (Time of the Netherlands)
Fee: one session € 90,00, four session € 320,00 (excl. tax)

Globalisation is changing the world in every aspect. Traditional industrial economies are transforming into entrepreneurial economies.
There is a need for leaders, entrepreneurs, directors, managers, government officials, consultants and executives with global mindset skills, e.g. the skills for profound relations management with people from different cultures and with different values.

Key topics include:

  • The art of conversation both in person and on phone;
  • Hoe to dress appropriately, personal style and its influence on your communication;
  • The right way of behaving online in a business context;
  • Seating protocol by the meeting;
  • Importance of rank & status;
  • Gift giving etiquette & protocol.
  • Analysis of cultures and impact on professional behaviour;
  • Commonalities between different cultures;
  • Problems solving & decision making;
  • Dinner host duties and his protocol;
  • Organizing a proper business luncheon;
  • Select restaurant and the table setting, hospitality, etiquette and protocol aspects;


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MASTERCLASS EXECUTIVE GLOBAL MINDSET SKILLS

Date: 4th-7th November 2020 

Online session 

Become a mindful executive with the skills to navigate & operate smoothly around the globe.

The world is transforming into a global village, characterised by intensive interactions at multiple levels. Local companies are becoming international since they must deal with foreign business partners. At the same time local executives must deal with international companies, colleagues and stakeholders (business partners, clients, agents, employees, etc.).

Simultaneously, organisational structures are becoming less hierarchical, process oriented, diverse and are driven by abilities for collaborative cooperation and co-creation.

The impact of this ongoing internationalisation requires entrepreneurs, consultants, business, government and other professionals to have a global mindset, e.g. the skills to interact and navigate across cultures in a smooth way for cooperative and productive performances.

MASTERCLASS:

  • Business Etiquettes & Professionalism;
  • International Business Protocol;
  • International Cultural Intelligence;
  • Dine like a Diplomat. Case Study.


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MASTERCLASS- BUSINESS ETIQUETTES IN THE NETHERLANDS

Date: 30 October, 2020
Location: The Hague, The Netherlands

Time: 9:00–13:00hrs

Our training programs enables executives to represent themselves and their organisation with excellence, distinction and capabilities to bridge cultural and diplomatic gaps.

Target audience:

  • Ambassadors, Diplomats, Honorary consuls;
  • Government officials, PR staff, protocol officers, board members;
  • Employees/managers of NGO’s and international organizations;
  • Business executives & Entrepreneurs.

Key topics:

  • Dutch soberness: “Doe Normaal”;
  • Business communication in The Netherlands;
  • Business card Protocol & Etiquette
  • Practices: punctuality and introductions;
  • Relations management: body language, handshake and networking

MASTERCLASS- DINE LIKE A DIPLOMAT ONLINE SESSION

Date: 25 March | 21 April | 26 Mei | 29 June

Mode of Study: Online
Language: English
Time: 10:00 – 14:00, CET The Netherlands
Fee: one session € 90,00

Good dining skills are a must when conducting business abroad or entertaining international clients in your own country. Table manners (or lack thereof) can have an impact on how individuals, and the companies they represent, are perceived.

This masterclass will reinforce your talents and provide valuable skills to enable you to master the appropriate skills in dining with executives from around the world, including host and guest duties, styles of eating, host duties, mingling proficiency and creating appropriate conversations.

This masterclass uses discussions and a three-course meal to impart the knowledge and skills needed in a variety of dining situations.

Key topics include:

  • Protocol to make invitations, extending, accepting and cancelling an invitation;
  • Receiving of guests: what should you do at the receiving line?
  • Host duties and his protocol;
  • Organizing a proper business luncheon;
  • Select restaurant and the table setting, hospitality and protocol aspects;
  • Seating guidelines: correct seating for a business meal;
  • Dining table protocol & etiquettes;
  • Formal toasting: when and how?
  • Styles of eating;

MASTERCLASS- INTERNATIONAL CULTURAL INTELLIGENCE

30th July, 2020
Mode of Study: Online
Language: English
Time: 9:00 – 12:00, CET
Fee: one session € 90,00, four session € 320,00 (excl. tax)

The globalisation of the world demands leaders, managers and executives to deal with the complexities of merging corporate cultures as part of leadership, co-creation, production, marketing, planning, decision-making, recruitment and task assignments.

The Masterclass International Cultural enables participants to obtain an understanding of the power and dimensions of cultures. It elaborates on the impact of cultures on negotiations, team work, contracting behaviour and management issues.

A core element of the masterclass is the Lewis Model, based on research analysis of the impact of culture in 135 countries. This model argues that humans, from any country in the world, can be divided into three clear behaviour-related categories: linear-active, multi-active and reactive.

Key topics include:

  • Cultural intelligence;
  • Emotional intelligence
  • The Power of Culture in Business
  • Dimensions of cultures;
  • Intercultural & multicultural;
  • Mindfulness;
  • Analysis of cultures and impact on professional behaviour;
  • Commonalities between different cultures;
  • Cultural communication context
  • Non-verbal communication differences
  • Power distance
  • Problems solving & decision making
  • Conflict/negotiation style
  • The model of Lewis;
  • Using the Lewis model to manage your international teams.
  • Effective collaboration
  • Strategies

MASTERCLASS- INTERNATIONAL BUSINESS PROTOCOL ONLINE SESSION

24th July, 2020

Mode of Study: Online
Language: English
Time: 9:00 – 12:00, CET
Fee: one session € 90,00, four session € 320,00 (excl. tax)

In today’s global economy and cross border operations there is an increasing need for understanding diplomatic protocol and make the right impressions.

Protocol is knowing how to be comfortable and at ease, empowered with confidence and authority to make others feel truly welcomed and comfortable. It is about creating the right environment for business and making impact while maintaining courtesy and politeness in international affairs; meetings with ambassadors, government officials, international organisations, multinationals, corporations and companies.

Key topics include:

  • International protocol and soft diplomacy;
  • Enhanced personal, professional image, first impressions;
  • Corporate and diplomatic communication skills;
  • Business communication with partners from all over the world;
  • Strategies to gain an international edge;
  • Flags;
  • Protocol in the car;
  • Seating protocol by meeting;
  • Importance of rank & status;
  • Make an effective entrance & mingle;
  • Gift giving etiquette & protocol.

MASTERCLASS- INTERNATIONAL BUSINESS ETIQUETTE & PROFESSIONALISM ONLINE SESSION

Date: 23 July, 2020
Mode of Study: Online
Language: English
Time: 9:00 – 12:00, CET
Fee: one session € 90,00, four session € 320,00 (excl. tax)

Relations in business and social domains are easier if the concerned individuals are perceived as trustworthy, respectable and having proper business etiquettes.

To achieve a professional image, it is important for executives to understand the different types of personalities, nationalities, cultures and the associated etiquettes and manners.

The three components of business etiquettes (appearance, communication and behaviour) are at the core of this masterclass.

Interactions, such polite greetings, courteous conversations and active listening have an important impact on how you’re being perceived by others. Knowing how to make a great first impression, how to dress appropriately, read body language, etc. helps you to present yourself in an impactful way.

Key topics include:

  • Business card protocol & hand shake;
  • Business customs & terminology;
  • The art of conversation both in person and on phone;
  • Hoe to dress appropriately, personal style and its influence on your communication;
  • The right way of behaving online in a business context;
  • International Business Etiquette;
  • Dealing with ethical dilemmas, personal issues, and difficult people;
  • Polished diplomatic and formal social etiquette;
  • Dress-code: Formal and informal dress.


Register