Masterclass Develop your Soft Diplomacy Skills in International Business
Date: 20-23 October 2020
Mode of Study: Online
Language: English
Time: 9:00 – 13:00, CET (Time of the Netherlands)
Fee: one session € 90,00, four session € 320,00 (excl. tax)
Globalisation is changing the world in every aspect. Traditional industrial economies are transforming into entrepreneurial economies.
There is a need for leaders, entrepreneurs, directors, managers, government officials, consultants and executives with global mindset skills, e.g. the skills for profound relations management with people from different cultures and with different values.
Key topics include:
- The art of conversation both in person and on phone;
- Hoe to dress appropriately, personal style and its influence on your communication;
- The right way of behaving online in a business context;
- Seating protocol by the meeting;
- Importance of rank & status;
- Gift giving etiquette & protocol.
- Analysis of cultures and impact on professional behaviour;
- Commonalities between different cultures;
- Problems solving & decision making;
- Dinner host duties and his protocol;
- Organizing a proper business luncheon;
- Select restaurant and the table setting, hospitality, etiquette and protocol aspects;
MASTERCLASS EXECUTIVE GLOBAL MINDSET SKILLS
Date: 4th-7th November 2020
Online session
Become a mindful executive with the skills to navigate & operate smoothly around the globe.
The world is transforming into a global village, characterised by intensive interactions at multiple levels. Local companies are becoming international since they must deal with foreign business partners. At the same time local executives must deal with international companies, colleagues and stakeholders (business partners, clients, agents, employees, etc.).
Simultaneously, organisational structures are becoming less hierarchical, process oriented, diverse and are driven by abilities for collaborative cooperation and co-creation.
The impact of this ongoing internationalisation requires entrepreneurs, consultants, business, government and other professionals to have a global mindset, e.g. the skills to interact and navigate across cultures in a smooth way for cooperative and productive performances.
MASTERCLASS:
- Business Etiquettes & Professionalism;
- International Business Protocol;
- International Cultural Intelligence;
- Dine like a Diplomat. Case Study.
INSIGHTS IN DUTCH ECONOMIC & BUSINESS STRUCTURE AND FRAMEWORK
MASTERCLASS- BUSINESS ETIQUETTES IN THE NETHERLANDS
MASTERCLASS- DINE LIKE A DIPLOMAT ONLINE SESSION
MASTERCLASS- INTERNATIONAL CULTURAL INTELLIGENCE
MASTERCLASS- INTERNATIONAL BUSINESS PROTOCOL ONLINE SESSION
MASTERCLASS- INTERNATIONAL BUSINESS ETIQUETTE & PROFESSIONALISM ONLINE SESSION
Date: 23 July, 2020
Mode of Study: Online
Language: English
Time: 9:00 – 12:00, CET
Fee: one session € 90,00, four session € 320,00 (excl. tax)
Relations in business and social domains are easier if the concerned individuals are perceived as trustworthy, respectable and having proper business etiquettes.
To achieve a professional image, it is important for executives to understand the different types of personalities, nationalities, cultures and the associated etiquettes and manners.
The three components of business etiquettes (appearance, communication and behaviour) are at the core of this masterclass.
Interactions, such polite greetings, courteous conversations and active listening have an important impact on how you’re being perceived by others. Knowing how to make a great first impression, how to dress appropriately, read body language, etc. helps you to present yourself in an impactful way.
Key topics include:
- Business card protocol & hand shake;
- Business customs & terminology;
- The art of conversation both in person and on phone;
- Hoe to dress appropriately, personal style and its influence on your communication;
- The right way of behaving online in a business context;
- International Business Etiquette;
- Dealing with ethical dilemmas, personal issues, and difficult people;
- Polished diplomatic and formal social etiquette;
- Dress-code: Formal and informal dress.
BUSINESS ETIQUETTE & PROFESSIONALISM
Relations in business and social domains are easier if the concerned individuals are perceived as trustworthy, respectable and having proper business etiquettes.
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