Relations in business and social domains are easier if the concerned individuals are perceived as trustworthy, respectable and have proper business etiquette.
To achieve a professional image, executives must understand the different types of personalities, nationalities, cultures, and the associated etiquette and manners.
The three components of business etiquette (appearance, communication and behaviour) are at the core of this masterclass.
Interactions, such as polite greetings, courteous conversations and active listening, have an important impact on how others perceive you. Knowing how to make a great first impression, how to dress appropriately, read body language, etc., helps you to present yourself in an impactful way.