SOFT POWER DIPLOMACY

Japan’s soft diplomacy phenomenon is portrayed through “Pop Culture Diplomacy.” The Japanese government’s program uses anime (animated cartoons) and manga (a comic style) to achieve a foreign policy goal. The use of pop culture as a diplomatic strategy stands in appealing, warm, and humane opposition to the threat of military power. While reliance on pop culture as a means of soft diplomacy and nation branding has significant potential for international relations, nations must be cautious in developing these practices. Recent initiatives in Japan, Britain, Turkey and the United States reveal the possible benefits and pitfalls of soft diplomacy and nation branding through popular culture.

Soft Power

Joseph Nye Jr, a political scientist during the 1980s, defined soft power as a country’s ability to influence others without resorting to coercive pressure. When put into practice, it entails a process where countries project their values, ideals, and culture across borders to foster goodwill and strengthen partnerships. The concept of soft power was first used in 1990 by the American Political Scientist Joseph Nye. In his article, Nye focuses on how America will rebuild the hegemonic power of the unipolar world after the Cold War. The debate has been shaped around ‘how power has changed in international relations. Countries must constantly renew themselves in the global competition.

Countries have developed tools and strategies to help them outperform their competitors in global competition. The country’s soft powers and brand are the most important tools. Positive images of the countries attract investment, tourism, and security. The country brand has evolved into an essential soft power tool in this context. The countries’ brand values and soft powers directly impact one another. Countries with a high brand value also have effective soft power. A country’s soft power is primarily based on three factors: its culture (in places where it is appealing to others), its political values (when they are upheld at home and abroad), and its foreign policies (when they are seen as legitimate and having moral authority.)

Soft Power Diplomacy

Soft diplomacy is one of those words with a hazy definition that you recognise when you see it. Typically, it refers to attempts to engage directly with the public in indirect ways; it’s diplomacy’s soft power equivalent in that the goal isn’t so much to accomplish a specific substantive task as it is to try and change the fundamental basis on which a diplomatic relationship exists between countries. In and of itself, diplomacy evolves from the IR theory of Liberalism, which promotes cooperation among state actors for the peaceful resolution of conflicting issues in a win-win situation. As a big fan of Joseph Nye’s work on liberalism and soft power, I can say that soft diplomacy is based on the same idea.

Soft diplomacy is a process of mutual empowerment in which no direct goal-oriented action is taken, but efforts are channelled indirectly to achieve the goal. There is some debate about whether the affected state actors will directly participate. I believe that state actors are involved in some cases, and some indirect state actors engage in soft diplomacy.

European Union Soft Power Diplomacy

The EU is a leading intergovernmental organisation, and its success inspires non-member states to join the European integration project. The EU’s “soft power” stems from its willingness to offer a seat at the decision-making table, built on this promising foundation. This attractiveness ensures peace and security among European states, and the EU enlargement process strengthens the EU’s position on a global scale. As a result, the EU’s soft power benefits its member countries and the EU itself. This attractiveness ensures peace and security among European states, and the EU enlargement process strengthens the EU’s position on a global scale. Thus, the EU’s soft power benefits both its member countries and the EU itself. Soft power is being used by rising powers such as Russia, China, and India. Soft power and public diplomacy are lacking in developing countries.

Examples of Soft Power Diplomacy:

Korea

From the Gangnam style dance moves to the crazed fans of Korean pop groups like BTS, Twice, Black Pink, and the Oscar-winning film Parasite, as well as a large following of soft romance in Korean dramas. Korea is the new entertainment industry leader, in addition to establishing a foothold in the cosmetics and fashion industries, which have taken the world by storm.

India

India’s long history, culture, and civilisation is the most significant factor. These have drawn intellectuals and ordinary people from all over the world to India. So many brilliant minds from all over the world would not be working as Indologists if they were not attractive. Being in a strategic location and a global powerhouse of Asia, India also exercises soft power diplomacy through its vast diaspora, IT and pharmaceutical industries, and a foreign policy that values its neighbours.

China

China is one of the most powerful nations in terms of soft power diplomacy, from a global economic powerhouse to a centre of rich culture and traditions. China is a land that has it all, including our favourite Pandas, who are one of the key Chinese soft power diplomacy instruments.

Germany

Germany wields considerable influence and soft power in public policy, foreign relations, and international affairs. (Not afraid to criticise Russia or even support Iran for the JCPOA.) Germany is also a major contributor to global donations to international organisations and the most influential advocate for environmental protection, conservation, and sustainable development.

Conclusion

Soft Power is about winning people’s hearts and minds at its most basic. As a result, a people-centred approach is required. Governments cannot do much more than facilitating the process in this regard. Even if the concept of Soft Power is imprecise, Joseph Nye did well to highlight this important aspect of countries’ foreign policies. There is no country today that does not value this factor. Academics and intellectuals can be crucial in this endeavour.

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Writer by Eric Muhia, International Studies and Diplomacy Graduate Student.

21 March 2022, Kenya

Category: Diplomacy

Reference: EM210322D    

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DIGITAL DIPLOMACY IN THE UNITED KINGDOM

Digital diplomacy has become a new and increasingly popular strategy aiming to broaden access to the United Kingdom cultural context and make it more accessible to people worldwide in this age of information society. (Grincheva, 2012)The British Council is the central diplomatic organisation in the UK and the second biggest charity organisation globally, whose aim objective is to develop international cultural and educational relations with different countries worldwide while maintaining a non-governmental status. According to the Royal Charter, The British Council’s purpose is to widen the exposure and knowledge of the English language and promote a broader global understanding of the UK. British Council programs include building intercultural dialogue through digital media tools because digital media is one of the key tools used by the British Council to expand its outreach across the globe.

The UK is among the few countries that take digital diplomacy and policy very seriously, especially in its creative industry and cultural sectors. The UK is aware of the importance of digital potential in enhancing and preserving its national cultural heritage. The UK government established an institution called the National Archives of the UK, which preserves the heritage of the UK in a digital form to make it more accessible for people all over the world online. The National archives, which serve England, Wales and the UK, hold up to 1000 years of national records and up to until October 2011; The National Archives had a sub-body called the Museums Libraries and Archives Council and this partnership aimed at empowering national museums and libraries providing experience through connecting them to national cultural heritage. The British Council employs the full potential of new media like the internet to promote the richness of the arts and British culture. The museum galleries have been applying digital technologies to reach new audiences. A lot of online programs and websites have been developed by the British Council to provide access to creative and cultural products of the UK on a global scale.

Digital diplomacy in the UK aims to showcase the UK’s cultural, national superiority and excellence to wider audiences. The British Council uses diplomacy in promoting its innovative practices, like building more democratic and inclusive societies around the world. The UK applies digital media to support English language learning and mastery through online interactive resources like learning English websites used by over 2 million teachers and students worldwide, providing unlimited materials necessary for effective English language learning, practising and examination.

The United Kingdom’s national ambition is to ensure that it’s one of the world’s leading digital knowledge economies employing digital technologies in economic initiatives. The digital diplomacy group was established in the UK to make sure the foreign and commonwealth office in the UK is a world authority on the theory and practice of digital diplomacy.

In conclusion, digital diplomacy has become a platform for attention generation by diplomats. Diplomats, just like almost everyone else, are competing for attention. This has led to attempts by some diplomats to use jokes or entertaining posts to make statements and trends online. An example is a post made by the Joint Delegation of Canada at NATO in 2014, which through a satirical post accompanied by a regional map, critiqued Russian actions in Crimea. The post generated attention in the diplomatic world about the Russian invasion of Ukraine. (Wanless, 2014)

References

Grincheva, N. (2012). Digital Diplomacy. International Policy Frame transformation in Diplomatic Discourse.

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Writer by Eric Muhia, International Studies and Diplomacy Graduate Student.

03 March 2022, Kenya

Category: Diplomacy

Reference: EM030322D    

 

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SOFT SKILLS PROPELLING PROFESSIONAL SUCCESS IN POST-PANDEMIC ECONOMY

The past two years brought unprecedented changes to how we live and work. As the second wave of The Great Resignation is forecasted to descend upon all industries in the middle of 2022, employers and employees are fundamentally rethinking their future strategies.

Whilst it is tough to foresee the true expend of changes and the lasting effects on post Pandemic world, it is evident that changes are here to stay.

Research conducted by Harvard University has consistently shown that 85% of career success is attributable to well‐developed soft and people skills. Traditionally, the emphasis on business etiquette was placed in a professional environment to build long term business relationships and customer rapport. In the current climate, however, employers began to recognise that people skills are necessary not only for potential candidates to stand out but also for corporations to preserve the talent they already have working for them.

The Pandemic catalysed the ever-growing dynamic equilibrium in the job markets worldwide, the most significant change since The Industrial Revolution. The aim is to excel in this short window of opportunities, where companies are willing to hire people with a wide range of experience and invest in the training of their employees. Whilst lack of industry-specific knowledge or expertise is eagerly acknowledged and supported by the employers, well-developed soft and people skills remain imperative components and criteria when hiring.

Working from home digitised the way we interact with our colleagues and clients. As for many of us, main channels of communication are emails, telephone calls and video conferencing; it is more vital than ever to possess the ability of clear and concise communication, good manners, and the ability to build strong relationships with people, whom we may never get to meet in person. Rapid globalisation and outsourcing of the workforce added a further layer of necessity to communicate with people from different cultures across the world effectively. We have found ourselves in a world where knowledge and skills have been placed on the same plateau with professional decorum and cross-cultural sensitivity.

As someone whose primary professional expertise are in STEM, my conclusions are based on a unique blend of diligent observations and firm comprehension that developing good soft and people skills is very much a multidimensional phenomenon. In my opinion, the single ability to switch up and adapt one’s vocabulary depending on the audience is the most critical life skill one can master. To excel in a professional environment, personal presentation, listening skills, and efficiency must be learned. But above all, even if professional development is not on your priority list, it is worth remembering that Ai is estimated to replace 40% of current jobs within the next 15 years. With this undisputable prognosis in mind, it is worth remembering that soft skills will remain the most sought for expertise in job markets across the globe.

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Write by Anastasia Martel, a specialist in Etiquette  

8 February 2022, United Kingdom

Category: Diplomacy

Reference: AM80222D

“Somos una empresa de desarrollo de capacidades que conecta valores, culturas, organizaciones, individuos y sociedades en todo el mundo”

AUSTRALIAN PUBLIC DIPLOMACY

PROTOCOL AND ETIQUETTE

In June 2018, Australia’s very own High Commissioner to the United Kingdom, the then titled Honourable Alexander Downer, and his Twitter faux pas splashed over the Australian news.  What did he do that made Aussie headlines?

Two weeks after officially leaving his post as High Commissioner, he used his ‘business’ account to tweet support to his daughter, Georgina Downer, who was forging a career in Australian politics.  The secretary of Foreign Affairs and Trade Department, Frances Adamson, stated that Alexander Downer “mistakenly used the account instead of his own” stated the Adelaide Independent New Indaily, Friday, Jun 1, 2018.

The rapid evolution of mobile technology, together with the emergence of social media, has significantly changed, to communicating instantly, letting millions know facts, figures, actions, reactions, and interactions.  How can social media and diplomacy work hand-in-hand?

Modern public diplomacy is used for the promotion and enhancement of a countries profile, critical humanitarian and consular events, and the explanation of economic developments.  The use of public diplomacy allows for open, transparent, and accountable dialogue, which enhances friendly relations, monitors events, gauges public sentiment, gathers information, and explains government policies and programs.  However, the Australian government states in an Administrative Circular of July 2014 that social media does not replace traditional avenues of announcements.

It was noted that in 2009 the United States Government piloted a program that used social media outlets such as Twitter and Facebook in the Middle East, “increasing citizen engagement and civic participation”.  Also, that year the Israeli Foreign Ministry said they wanted to use social media to “focus less on Palestinian issues and more on the Iranian threat.” (Zhang & Fahmy et al., 2015).

For those in the diplomatic or government services that are tweeting, blogging, and using social media to get their word across to the masses through real-time channels, what guidelines do they follow?  Guiding them is the Department of Foreign Affairs and Trade’s Ethics, Integrity and Professional Standards Policy Manual and the Department of Communications and Parliamentary Branch.  Which begs the question, what can we do as individuals that are not working for the government department? How can we use social media mindfully?  Here are four tips for using social media to your advantage:

“Is my social media account private?”

Whether you have a public or private profile on social media, you are still leaving a digital footprint.  Whatever you post in word, photo, video, audio, or emoji can be screen-grabbed and passed around quickly, without your knowledge.

“What are my intentions today?”

Post information you want people to know and won’t regret one week, one year, or ten years from posting.  Always post positively and professionally.  Using courtesy is the best practice today.

“How can I keep safe?”

Keep personal information, such as your address, birth date, etc. off social media as hackers are constantly harvesting and farming for your personal information.

“What content will I display and post today?”

Be wise with photos, audio, and videos you take of other people.  Try to pixelate, blur or cut people out the best you can unless you have their consent to publish.  Consider your comments and the emojis that you attach to your comments.  Emojis have a powerful effect as non-verbal cues.  Adding emojis to social posts could bring confusion in interpretation.

“Ensure Intercultural Intelligence”

Symbols, emojis, illustrations, metaphors, and even the contextual meaning of words can be interpreted and experienced differently across countries and cultures. Mind your social media had a borderless reach and can be resent by anyone who has received it directly or indirectly.

Make sure that you master intercultural intelligence so that your message is “global proof” and will not cause embarrassing situations for you and the entity that you are representing.

May you use social media wisely and mindfully.

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 Written by Elizabeth SOOS, an expert in Etiquette  

27 January 2022, Australia 

Category: Diplomacy 

Reference: ES270121D

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

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PROTOCOL GUIDE FOR DIPLOMATIC MISSIONS AND CONSULAR POST THE NETHERLANDS

This Protocol Guide is issued by the Ministry of Foreign Affairs as part of our efforts to be a transparent and good host to our distinguished guests. It contains practical information based on the Dutch authorities’ interpretation of the rules for privileged persons.

Protocol Guide for Diplomatic Missions and Consular Posts1 Protocol and Host Country Affairs Department2

Ministry of Foreign Affairs

January 2021

Protocol Guide for Diplomatic Missions and Consular Posts1

 https://www.government.nl/documents/leaflets/2015/04/15/protocol-guide-for-diplomatic-missions-en-consular-posts

Contact the Protocol Department for identity cards, Protocol Guides and further assistance:

Protocol Department Ministry of Foreign Affairs

Ministerie van Buitenlandse Zaken

Bezuidenhoutseweg 67

2594 AC The Hague

Telephone: (070) 348 64 90

Website: www.government.nl

Email: dkp@minbuza.nl

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Written by Adriana FLORES, protocol and soft diplomacy adviser and trainer at ProtocolToday Academy.

07 July 2021, The Netherlands

Category: Diplomacy

Reference: AF070721D

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!