THE ART OF GIVING A GOOD IMPRESSION BY LOGISTIC AND DELIVERY

PERS ARTICLE published by the prestigious Logistic and delivery magazine on 10 october 2022

In an executive meeting, a diplomatic visit or even an informal dinner, the way we convey our image and words can be essential to leave a good impression, finalise a deal or start a long-term business relationship.

ProtocolToday is a global organisation with expertise in international protocol, diplomacy and soft skills, both in the public and private sectors, to make meetings successful.

“We take care of advising and training businessmen, diplomats or leaders to develop a global mindset, improve their etiquette and verbal communications, to make national and international deals and businesses,” explained Adriana Flores, executive director of ProtocolToday.

One of ProtocolToday’s missions is to empower its clients to work naturally, taking care of their image and that of their company or organisation.

The company, a specialist in protocol and diplomacy, teaches in an agile and professional way how to behave at an event, how to express a good speech, what to say and what not to say according to the time and place, how to make a good impression, what is the correct clothing for women and men depending on the country, among other items.

“Regardless of the studies and experience that an entrepreneur has, he must know these matters to create the desired positive impact, since he can determine the short or long way to achieve a business; communication is not only verbal; we even teach how to communicate via e-mail; people in Latin America have different cultural traits than those of the United States, Europe or Asia. Therefore, it is important that the cultural standards of each region are known”, said the executive.

Adriana Flores is an international expert in protocol and diplomatic skills with more than 18 years of experience. She has worked for royal family members, business people, and presidents, among other prominent figures. She has a master’s in Protocol and Soft Diplomacy Skills in Europe.

ProtocolToday was founded in the Netherlands in 2014 and began its foray into Mexico in 2019, when Adriana Flores gave training in Morelia, Michoacán. Later, in August of this year, she gave a two-day master class in Mexico City and another master class in Querétaro for Coparmex (Employers’ Confederation of the Mexican Republic).

ProtocolToday is internationally certified by CTD (Continuing Professional Development), a body established in the United Kingdom.

The firm has worked with over 700 business people, diplomats, leaders and students from 53 countries. It can serve embassies, consulates, legal ministries, universities, institutes, companies, SMEs and foundations from all sectors, such as technology, finance, logistics, affairs, services, marketing and government.

ABOUT PROTOCOLTODAY ACADEMY

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ProtocolToday
Contact person: Adriana Flores
Telephone: +31 (0) 6 1168 1465

Email: contact@protocoltoday.nl
Linked in: ProtocolToday
Website: www.protocoltoday.nl

EL ARTE DE LAS RELACIONES

El Arte de las Relaciones – Gestionar de manera inteligente tus relaciones es un arte.

Miércoles 28 de Septiembre | 10 AM Hora de México.

WOMEN ON STRATEGY (#WONSTRATEGY)

Presenta

Si te has preguntado ¿Cómo le hacen las organizaciones, embajadas, empresas, e individuos para satisfacer las expectativas en escenarios nacionales e internacionales para representarse a sí mismos y a la organización con excelencia y distinción? ¿Cómo se puede vencer los desafíos para comunicar una imagen adecuada y la precepción correcta de ti y tu empresa? Esta charla te interesará, tendremos el honor de escuchar de voz de una experta sobre estos temas y como impactan en nuestro desempeño y desarrollo profesional, … ¡Te esperamos!

 Adriana Flores González 

Es conferencista y consultora experta en Protocolo Empresarial y Diplomático y Habilidades de Mentalidad Global. Ha trabajado con diversas compañías distinguidas internacionalmente en el Reino de los Países Bajos y el extranjero. Tiene una Maestría en Protocolo y Habilidades Diplomáticas y un postgrado en Protocolo y Ceremonial. Ha trabajado para embajadores en el Reino de los Países Bajos y en el Centro VIP en el aeropuerto de Schiphol en Ámsterdam, donde fue responsable de dar la bienvenida a varias delegaciones nacionales e internacionales.

Organiza WOMEN ON STRATEGY

Somos una iniciativa sin fines de lucro, que como parte de los valores de responsabilidad e inclusión de ON STRATEGY pero en libertad de acción, recibimos inspiración de contenido y apoyo para crear una comunidad que nos represente como mujeres líderes.

«Somos una empresa de desarrollo de capacidades
que conecta valores, culturas, organizaciones,
individuos y sociedades en todo el mundo»

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Mi agradecimiento a WOMEN ON STRATEGY, en especial a Aimed Pimentel por sus atenciones y la oportunidad de compartir con Líderes en Business Transformation.

PROTOCOLTODAY: THE ART OF GIVING A GOOD IMPRESSION

PERS ARTICLE Written by Prensaanimal on 4 October 2022

In an executive meeting, a diplomatic visit or even an informal dinner, the way we convey our image and words can be essential to leave a good impression, finalise a deal or start a long-term business relationship.

ProtocolToday is a global organisation with expertise in international protocol, diplomacy and soft skills, both in the public and private sectors, to make meetings successful.

“We advise and train businessmen, diplomats or leaders to develop a global mindset, improve their etiquette and verbal communications, to make national and international deals and businesses,” explained Adriana Flores, executive director of ProtocolToday.

One of ProtocolToday’s missions is to empower its clients to work naturally, taking care of their image and that of their company or organisation.

The company, a specialist in protocol and diplomacy, teaches in an agile and professional way how to behave at an event, how to express a good speech, what to say and what not to say according to the time and place, and how to make a good impression, what is the correct clothing for women and men depending on the country, among other items.

“Regardless of the studies and experience that an entrepreneur has, he must know these matters to create the desired positive impact, since he can determine the short or long way to achieve a business; communication is not only verbal, we even teach how to communicate via e-mail; people in Latin America have different cultural traits than those of the United States, Europe or Asia. Therefore, the cultural standards of each region must be known”, said the executive.

Adriana Flores is an international expert in protocol and diplomatic skills with more than 18 years of experience. She has worked for royal family members, businesspeople, and presidents, among other prominent figures. She has a master’s in Protocol and Soft Diplomacy Skills in Europe.

ProtocolToday was founded in the Netherlands in 2014 and began its foray into Mexico in 2019, when Adriana Flores gave training in Morelia, Michoacán. Later, in August of this year, she gave a two-day master class in Mexico City and another master class in Querétaro for Coparmex (Employers’ Confederation of the Mexican Republic).

ProtocolToday is internationally certified by CTD (Continuing Professional Development), a body established in the United Kingdom.

The firm has worked with over 700 business people, diplomats, leaders and students from 53 countries. It can serve embassies, consulates, legal ministries, universities, institutes, companies, SMEs and foundations from all sectors, such as technology, finance, logistics, affairs, services, marketing and government.

ABOUT PROTOCOTODY ACADEMY

Share this article
Facebook
Twitter
LinkedIn

ProtocolToday Academy
Contact person: Adriana Flores
M: +31 (0) 61168 1465
E: contact@protocoltoday.nl
Linked in: Protocol Today
Website: www.protocoltoday.nl

The Netherlands

QUEEN ELIZABETH II ROLE IN DIPLOMACY

Her late Majesty served as monarch for the most extended period in British history—70 years and 214 days—and served as a role model for consistency and unwavering dedication to the people of the UK, the Commonwealth, and the rest of the world. She came to the throne as the British Empire ended and was buried as war broke out in Europe and the UK started a new chapter in its international relations outside of the EU. Many people found comfort in her constant presence during years of upsetting social and political change. She was regarded as one of the most powerful symbols of British diplomacy and was addressed simply as “The Queen” outside of her official spheres.

Queen Elizabeth was a reliable confidante in the eyes of her Prime Ministers. She did not express her opinions on political issues, but several former prime ministers attested to the insightful counsel she provided them during their weekly meetings. Some of them noted that their meetings were the only times they could ensure confidentiality, so they knew they could rely on her discretion. She could benefit from her extensive experience with political affairs and frequent acquaintance with several generations of foreign leaders, especially in her later years. As a constitutional monarch with limited political authority, the Queen had an unquantifiable but undeniable background influence.

Reign in Diplomacy

The Queen supported the work of the Foreign, Commonwealth & Development Office both at home and abroad in her capacity as Head of State, playing a crucial role in UK diplomacy. The Queen and other members of the Royal Family hosted the annual Diplomatic Reception in the State Rooms at Buckingham Palace, where they welcomed more than 500 members of the diplomatic corps. The Queen maintained regular contact with officials from the Foreign, Commonwealth, and Development Office (FCDO), representing British interests abroad and fostering diplomatic relations with other countries. The FCDO recommends which foreign heads of state should be invited to the United Kingdom for State Visits. The Queen and the Royal Family were/are in charge of welcoming the Head of State and their party with a ceremonial arrival and a State Banquet.

Queen Elizabeth II served as Britain’s lead ambassador, visiting 117 countries and hosting numerous high-level visitors. Power is essential in global politics. Soft power, or the power of attraction, is an important foreign policy tool, as political scientist Joseph S. Nye famously stated. The Queen and the Royal Family have played critical roles in ensuring the nation’s relevance. While the monarchy is known for its mystique, Britain’s soft power and outsized relevance as a significant player in global affairs are due in no small part to Elizabeth and her husband, Prince Philip. Her unique position, experience, and skill enabled her to strengthen strong friendships and emphasise long-term relationships with countries and peoples, even when politics became difficult. These distinct abilities contributed significantly to the UK’s “soft power,” allowing the country to frequently “punch above its weight” diplomatically.

The Queen’s diplomacy undoubtedly influenced transatlantic relations at critical junctures. Margaret Thatcher’s friendly relationship with Ronald Reagan didn’t hurt her bid to gain US support for her campaign in the Falkland Islands. Furthermore, by extending only the second invitation to a State Visit to Barack Obama in 2011, the Queen laid the groundwork for an amicable US welcome for then-Prime Minister David Cameron in 2012. During Queen Elizabeth II’s reign as Commonwealth Head, she witnessed gravitational shifts in many of the Commonwealth’s member states and a widespread movement toward independence. She was only 14 years old when she died as Head of State. However, the Commonwealth survived the transition to independence, and the Queen, as its Head, did much to protect and nurture the Commonwealth family, to the point where some of its now 54 members chose to join despite having never been subject to British rule. Her late majesty visited every Commonwealth country except two, making nearly 200 trips worldwide.

Without a doubt, Queen Elizabeth II travelled more than any other head of state. She had a reputation for taking on demanding intercontinental tours until her later years, which included the 1952 tour where she attained monarchy. By 2019, she had also welcomed numerous high-level diplomatic visits and 112 state visits. State visits have actual political and economic consequences rather than merely ceremonial show business, as a growing body of literature demonstrates. Public diplomacy of this kind can change public opinion, increase other leaders’ terms in office, and enhance bilateral trade.

Diplomatic Visits

For example, in the 1970s, British officials had to balance the Foreign and Commonwealth Office’s desire to host Soviet Premier Leonid Brezhnev for a state visit to Britain with the queen’s reluctance to visit the Soviet Union. Indeed, the queen did not visit Russia until 1994, several years after the Cold War ended. That visit was deemed a huge success for British foreign policy, largely thanks to the queen’s efforts to establish a warm rapport with Russian President Boris Yeltsin. The Queen was instrumental in arranging the visit to South Africa in 1995, just a year after elections inaugurated the country’s new democratic government. According to biographer Robert Hardman, who quotes former Royal Yacht Britannia commander Sir Robert Woodard, “the Foreign Secretary was concerned [about the visit], and the Queen overruled him.” ‘Mr. Mandela is getting advice from many people, but no one is helping him,’ she said. He requires physical assistance as well as entertainment.

In 2011, The Queen paid an unprecedented state visit to Ireland. Former British Prime Minister David Cameron later stated that his government’s efforts to improve relations with Ireland “were nothing compared to the brave gesture that was the Queen’s groundbreaking visit to the Republic in 2011.” Cameron’s memoirs also mention the queen as a factor in his ability to work with the US during his time as prime minister: But it was the Queen whom I needed to thank. Except for Lyndon Johnson, she has met every US president who has served during her reign — a quarter of all presidents in history. Only two presidents have had the honour of an entire state visit to the United Kingdom: George W. Bush and Barack Obama. When Barack and Michelle arrived in May 2011, they loved it, and I knew how much of that was due to their friendship with our president. The success of their London trip, I felt, contributed significantly to the warmth of my March 2012 visit to Washington.

Diplomatic Audiences during the Queen’s role in Diplomacy

At any given time, there are over 170 Ambassadors and High Commissioners based in London, and each of them will have an Audience with The Queen shortly after taking up their role. High Commissioners and Ambassadors perform the same functions: representing their country’s interests in the UK by forging diplomatic ties. The only distinction is in their titles, which indicate their country’s relationship to the Commonwealth: High Commissioners are from Commonwealth countries, whereas Ambassadors are not. Diplomatic audiences haven’t changed much since the Victorian era and still include some uniquely Royal touches. Diplomats are picked up from their embassy or residence in a state landau (a ceremonial horse-drawn carriage) and led through the streets of London by a second carriage led by the Marshal of the Diplomatic Corps. Diplomats present their Letters of Credence (for Ambassadors) or Letters of High Commission at the start of the Audience (for High Commissioners). This is a formal letter from the diplomat’s Head of State to The Queen, requesting that she give ‘credence’ to the new Ambassador or High Commissioner. In other words, Her Majesty can rely on the new appointment to speak for their country.

Conclusion

In conclusion, The Queen’s death ended one of the world’s most active and influential diplomatic careers. Still, it also leaves an invaluable legacy for the United Kingdom, the Commonwealth, and many others. For much of her reign, she was aided in her work in the Commonwealth and worldwide by the now-King, whose international presence and connections are a significant asset.

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Writer by Eric Muhia, International Studies and Diplomacy Graduate Student and Young Diplomat.

04 October 2022, Kenya

Category: Diplomacy

Reference: EM04102022D    

“Somos una empresa de desarrollo de capacidades que conecta valores, culturas, organizaciones, individuos y sociedades en todo el mundo”