Adriana – Page 14 – Protocol Today

EL ARTE DE LAS RELACIONES

El Arte de las Relaciones – Gestionar de manera inteligente tus relaciones es un arte.

Miércoles 28 de Septiembre | 10 AM Hora de México.

WOMEN ON STRATEGY (#WONSTRATEGY)

Presenta

Si te has preguntado ¿Cómo le hacen las organizaciones, embajadas, empresas, e individuos para satisfacer las expectativas en escenarios nacionales e internacionales para representarse a sí mismos y a la organización con excelencia y distinción? ¿Cómo se puede vencer los desafíos para comunicar una imagen adecuada y la precepción correcta de ti y tu empresa? Esta charla te interesará, tendremos el honor de escuchar de voz de una experta sobre estos temas y como impactan en nuestro desempeño y desarrollo profesional, … ¡Te esperamos!

Adriana Flores González

Es conferencista y consultora experta en Protocolo Empresarial y Diplomático y Habilidades de Mentalidad Global. Ha trabajado con diversas compañías distinguidas internacionalmente en el Reino de los Países Bajos y el extranjero. Tiene una Maestría en Protocolo y Habilidades Diplomáticas y un postgrado en Protocolo y Ceremonial. Ha trabajado para embajadores en el Reino de los Países Bajos y en el Centro VIP en el aeropuerto de Schiphol en Ámsterdam, donde fue responsable de dar la bienvenida a varias delegaciones nacionales e internacionales.

Organiza WOMEN ON STRATEGY

Somos una iniciativa sin fines de lucro, que como parte de los valores de responsabilidad e inclusión de ON STRATEGY pero en libertad de acción, recibimos inspiración de contenido y apoyo para crear una comunidad que nos represente como mujeres líderes.

«Somos una empresa de desarrollo de capacidades
que conecta valores, culturas, organizaciones,
individuos y sociedades en todo el mundo»

Global Mindset Skills
Learn Today & Practice Today

Mi agradecimiento a WOMEN ON STRATEGY, en especial a Aimed Pimentel por sus atenciones y la oportunidad de compartir con Líderes en Business Transformation.

PROTOCOLTODAY: THE ART OF GIVING A GOOD IMPRESSION

PERS ARTICLE Written by Prensaanimal on 4 October 2022

In an executive meeting, a diplomatic visit or even an informal dinner, the way we convey our image and words can be essential to leave a good impression, finalise a deal or start a long-term business relationship.

ProtocolToday is a global organisation with expertise in international protocol, diplomacy and soft skills, both in the public and private sectors, to make meetings successful.

“We advise and train businessmen, diplomats or leaders to develop a global mindset, improve their etiquette and verbal communications, to make national and international deals and businesses,” explained Adriana Flores, executive director of ProtocolToday.

One of ProtocolToday’s missions is to empower its clients to work naturally, taking care of their image and that of their company or organisation.

The company, a specialist in protocol and diplomacy, teaches in an agile and professional way how to behave at an event, how to express a good speech, what to say and what not to say according to the time and place, and how to make a good impression, what is the correct clothing for women and men depending on the country, among other items.

“Regardless of the studies and experience that an entrepreneur has, he must know these matters to create the desired positive impact, since he can determine the short or long way to achieve a business; communication is not only verbal, we even teach how to communicate via e-mail; people in Latin America have different cultural traits than those of the United States, Europe or Asia. Therefore, the cultural standards of each region must be known”, said the executive.

Adriana Flores is an international expert in protocol and diplomatic skills with more than 18 years of experience. She has worked for royal family members, businesspeople, and presidents, among other prominent figures. She has a master’s in Protocol and Soft Diplomacy Skills in Europe.

ProtocolToday was founded in the Netherlands in 2014 and began its foray into Mexico in 2019, when Adriana Flores gave training in Morelia, Michoacán. Later, in August of this year, she gave a two-day master class in Mexico City and another master class in Querétaro for Coparmex (Employers’ Confederation of the Mexican Republic).

ProtocolToday is internationally certified by CTD (Continuing Professional Development), a body established in the United Kingdom.

The firm has worked with over 700 business people, diplomats, leaders and students from 53 countries. It can serve embassies, consulates, legal ministries, universities, institutes, companies, SMEs and foundations from all sectors, such as technology, finance, logistics, affairs, services, marketing and government.

ABOUT PROTOCOTODY ACADEMY

ProtocolToday Academy
Contact person: Adriana Flores
M: +31 (0) 61168 1465
E: contact@protocoltoday.nl
Linked in: Protocol Today
Website: www.protocoltoday.nl

The Netherlands

QUEEN ELIZABETH II ROLE IN DIPLOMACY

Her late Majesty served as monarch for the most extended period in British history—70 years and 214 days—and served as a role model for consistency and unwavering dedication to the people of the UK, the Commonwealth, and the rest of the world. She came to the throne as the British Empire ended and was buried as war broke out in Europe and the UK started a new chapter in its international relations outside of the EU. Many people found comfort in her constant presence during years of upsetting social and political change. She was regarded as one of the most powerful symbols of British diplomacy and was addressed simply as “The Queen” outside of her official spheres.

Queen Elizabeth was a reliable confidante in the eyes of her Prime Ministers. She did not express her opinions on political issues, but several former prime ministers attested to the insightful counsel she provided them during their weekly meetings. Some of them noted that their meetings were the only times they could ensure confidentiality, so they knew they could rely on her discretion. She could benefit from her extensive experience with political affairs and frequent acquaintance with several generations of foreign leaders, especially in her later years. As a constitutional monarch with limited political authority, the Queen had an unquantifiable but undeniable background influence.

Reign in Diplomacy

The Queen supported the work of the Foreign, Commonwealth & Development Office both at home and abroad in her capacity as Head of State, playing a crucial role in UK diplomacy. The Queen and other members of the Royal Family hosted the annual Diplomatic Reception in the State Rooms at Buckingham Palace, where they welcomed more than 500 members of the diplomatic corps. The Queen maintained regular contact with officials from the Foreign, Commonwealth, and Development Office (FCDO), representing British interests abroad and fostering diplomatic relations with other countries. The FCDO recommends which foreign heads of state should be invited to the United Kingdom for State Visits. The Queen and the Royal Family were/are in charge of welcoming the Head of State and their party with a ceremonial arrival and a State Banquet.

Queen Elizabeth II served as Britain’s lead ambassador, visiting 117 countries and hosting numerous high-level visitors. Power is essential in global politics. Soft power, or the power of attraction, is an important foreign policy tool, as political scientist Joseph S. Nye famously stated. The Queen and the Royal Family have played critical roles in ensuring the nation’s relevance. While the monarchy is known for its mystique, Britain’s soft power and outsized relevance as a significant player in global affairs are due in no small part to Elizabeth and her husband, Prince Philip. Her unique position, experience, and skill enabled her to strengthen strong friendships and emphasise long-term relationships with countries and peoples, even when politics became difficult. These distinct abilities contributed significantly to the UK’s “soft power,” allowing the country to frequently “punch above its weight” diplomatically.

The Queen’s diplomacy undoubtedly influenced transatlantic relations at critical junctures. Margaret Thatcher’s friendly relationship with Ronald Reagan didn’t hurt her bid to gain US support for her campaign in the Falkland Islands. Furthermore, by extending only the second invitation to a State Visit to Barack Obama in 2011, the Queen laid the groundwork for an amicable US welcome for then-Prime Minister David Cameron in 2012. During Queen Elizabeth II’s reign as Commonwealth Head, she witnessed gravitational shifts in many of the Commonwealth’s member states and a widespread movement toward independence. She was only 14 years old when she died as Head of State. However, the Commonwealth survived the transition to independence, and the Queen, as its Head, did much to protect and nurture the Commonwealth family, to the point where some of its now 54 members chose to join despite having never been subject to British rule. Her late majesty visited every Commonwealth country except two, making nearly 200 trips worldwide.

Without a doubt, Queen Elizabeth II travelled more than any other head of state. She had a reputation for taking on demanding intercontinental tours until her later years, which included the 1952 tour where she attained monarchy. By 2019, she had also welcomed numerous high-level diplomatic visits and 112 state visits. State visits have actual political and economic consequences rather than merely ceremonial show business, as a growing body of literature demonstrates. Public diplomacy of this kind can change public opinion, increase other leaders’ terms in office, and enhance bilateral trade.

Diplomatic Visits

For example, in the 1970s, British officials had to balance the Foreign and Commonwealth Office’s desire to host Soviet Premier Leonid Brezhnev for a state visit to Britain with the queen’s reluctance to visit the Soviet Union. Indeed, the queen did not visit Russia until 1994, several years after the Cold War ended. That visit was deemed a huge success for British foreign policy, largely thanks to the queen’s efforts to establish a warm rapport with Russian President Boris Yeltsin. The Queen was instrumental in arranging the visit to South Africa in 1995, just a year after elections inaugurated the country’s new democratic government. According to biographer Robert Hardman, who quotes former Royal Yacht Britannia commander Sir Robert Woodard, “the Foreign Secretary was concerned [about the visit], and the Queen overruled him.” ‘Mr. Mandela is getting advice from many people, but no one is helping him,’ she said. He requires physical assistance as well as entertainment.

In 2011, The Queen paid an unprecedented state visit to Ireland. Former British Prime Minister David Cameron later stated that his government’s efforts to improve relations with Ireland “were nothing compared to the brave gesture that was the Queen’s groundbreaking visit to the Republic in 2011.” Cameron’s memoirs also mention the queen as a factor in his ability to work with the US during his time as prime minister: But it was the Queen whom I needed to thank. Except for Lyndon Johnson, she has met every US president who has served during her reign — a quarter of all presidents in history. Only two presidents have had the honour of an entire state visit to the United Kingdom: George W. Bush and Barack Obama. When Barack and Michelle arrived in May 2011, they loved it, and I knew how much of that was due to their friendship with our president. The success of their London trip, I felt, contributed significantly to the warmth of my March 2012 visit to Washington.

Diplomatic Audiences during the Queen’s role in Diplomacy

At any given time, there are over 170 Ambassadors and High Commissioners based in London, and each of them will have an Audience with The Queen shortly after taking up their role. High Commissioners and Ambassadors perform the same functions: representing their country’s interests in the UK by forging diplomatic ties. The only distinction is in their titles, which indicate their country’s relationship to the Commonwealth: High Commissioners are from Commonwealth countries, whereas Ambassadors are not. Diplomatic audiences haven’t changed much since the Victorian era and still include some uniquely Royal touches. Diplomats are picked up from their embassy or residence in a state landau (a ceremonial horse-drawn carriage) and led through the streets of London by a second carriage led by the Marshal of the Diplomatic Corps. Diplomats present their Letters of Credence (for Ambassadors) or Letters of High Commission at the start of the Audience (for High Commissioners). This is a formal letter from the diplomat’s Head of State to The Queen, requesting that she give ‘credence’ to the new Ambassador or High Commissioner. In other words, Her Majesty can rely on the new appointment to speak for their country.

Conclusion

In conclusion, The Queen’s death ended one of the world’s most active and influential diplomatic careers. Still, it also leaves an invaluable legacy for the United Kingdom, the Commonwealth, and many others. For much of her reign, she was aided in her work in the Commonwealth and worldwide by the now-King, whose international presence and connections are a significant asset.

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PROTOCOLTODAY ACADEMY OF PROTOCOL & SOFT DIPLOMACY

Writer by Eric Muhia, International Studies and Diplomacy Graduate Student and Young Diplomat.

04 October 2022, Kenya

Category: Diplomacy

Reference: EM04102022D

“Somos una empresa de desarrollo de capacidades que conecta valores, culturas, organizaciones, individuos y sociedades en todo el mundo”

THE QUEEN ELIZABETH II WILL LIVE FOREVER

Since I was a child, I felt somewhat close to her, knowing that we celebrated her birthday on the same date. She did it twice a year, thanks to the fact that she maintained the tradition that King George II imposed in 1748 to celebrate in a big way in the “Trooping the Color” thanks to the favourable weather of June on the second Thursday of the month and that she changed to Saturday; but, it was evident that, on our birth date of April 21, several decades apart, she was celebrating privately and I was celebrating according to the circumstances.

On the other hand, being the English crown a reference that, throughout history, has been setting trends for the rules of Etiquette and Protocol for practically everyone since I was a teenager and thanks to my mentor, I began to admire it in various aspects, beyond of his involvement with royalty, whose head he had to assume with only 25 years of age in the midst of a post-war and a society that was entering the changing years of the ’60s.

She was a woman who changed paradigms showing that many roles can be assumed by a woman, such as when she opted for mechanics within her military training or could show herself as an axis of stability when her kingdom struggled to adjust to a modern world acting with intelligence and cunning, as he showed by changing his father’s circle of advisers in the royal court, for career diplomats and business executives to adapt a monarchy that needed to continue advancing.

Despite her promise to preserve everything built and inherited from her ancestors, she was forced to bid farewell to nobility from Kenya and Hong Kong to finally Barbados in 2021. Still, she maintained her firmness and monarchical dedication to the 15 countries and her leadership with the Commonwealth, leaving many gaps and doubts in the face of the many duties to which she gave her whole life and which will not be as easy to cover as she knew how to do.

As former Prime Minister John Major said on her 90th birthday: “She’s shrewd, she’s compassionate, she has a good deal of insight, and she has the typical and traditional virtues that you associate with the British …If you were designing someone to be a monarch here in Britain, I think you would design someone exactly like the Queen Elizabeth II.”

Notwithstanding the many difficult times, she had to live through during her reign, both in matters of state and family, she remained unscathed. She overcame many circumstances thanks to the unlimited support of her husband, the Duke of Edinburgh. He was indisputable support for his personal life and his functions until the time he left her, precisely in the month of our birthday.

I got the impression that she let herself go to join him soon. I imagine it would not be easy to cope with the emptiness after living with someone from complimenting a stable relationship with a great complement.

In any case, for those of us who come to admire her in some aspect of her life, her functions and her legacy; we have engraved in our retina those images amid the bright colours that dressed her in such a unique way, her big and bright smile, that unmistakable sense of humour, those tender captures amid the animals that she loved and even the scenes in the films in which he lent himself to participate in unconventional ways, such as jumping from a parachute or having tea with Paddington, have left a mark on the lives of many that we will keep alive in our hearts.

As someone I consider to be my father, my uncle Roberto Stohmann A. wrote, with whom I share my particular sympathy for Queen Elizabeth II: “The Queen of Queens dies after serving 70 years as sovereign of the United Kingdom of Great Britain and head of the Commonwealth. It was the longest reign in modern history.

The Queen of Queens, she will live in history and the midst of our memories!

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Writer by Claudia STOHMANN R. de A. Communicator, speaker, writer, etiquette, and protocol expert.

28 September 2022, Bolivia

Category: Business Protocol

Reference: CS28092022BP

“Somos una empresa de desarrollo de capacidades que conecta valores, culturas, organizaciones, individuos y sociedades en todo el mundo”

THE PASSING OF QUEEN ELIZABETH II 1926 – 2022

In Queen Elizabeth II’s own words, “Grief is the price we pay for love.” Queen Elizabeth II will be sorely missed and fondly remembered. Dickie Arbiter, the Queen’s press secretary for over 12 years, told Australian radio personality Ben Fordham “she was a perfect boss”.

A statement by President Joe Biden and First Lady Jill stated, “Her Majesty Queen Elizabeth II was more than a monarch. She defined an era. In a world of constant change, she was a steadying presence and a source of comfort and pride for generations of Britons, including many who have never known their country without her.”

Via Twitter, French President Emmanuel Macron wrote, “Her Majesty Queen Elizabeth II embodied the British nation’s continuity and unity for over 70 years. I remember her as a friend of France, a kind-hearted queen who has left a lasting impression on her country and her century.”

Australian Prime Minister Anthony Albanese from the prime minister’s office stated, “This is a morning of sadness for the world, for the Commonwealth and all Australians……She is the longest-reigning monarch in British history and, remarkably, the second longest-reigning monarch of a sovereign state. Her life of faithful service will be remembered for centuries to come.” Tributes poured in from world leaders and celebrities and those who knew her. Celebrities such as Australian model Elle Macpherson and singer-songwriter Janet Jackson included posting their photos of her via social media.

Queen Elizabeth II reigned for 70 years. The longest reigning monarch of the United Kingdom and Commonwealth touched people’s lives worldwide. She will be forever known as a strong female monarch in history who left her mark. Alongside her distant relative, Elizabeth I, who reigned for 45 years, saw peace and prosperity. Queen Victoria was almost 64 years in her reign, marked by Britain’s great age of industrial expansion, and oversaw economic progress, social reforms, and educational advances.

Known for her efforts to modernise the institution of monarchy, Elizabeth favoured simplicity in royal life and a keen interest in government and political affairs and was an animal lover. Interestingly Alice Cary expressed in writing for Vogue UK, “The Queen Is Officially A Conscious Fashion Influencer”, choosing a cruelty-free and sustainable fashion” as well as recycling garments seen at various royal events.

Most of all, Queen Elizabeth II was known for her excellent adherence to using etiquette and protocol. She becomes the original doyenne of decorum for the 20th century. Today modern etiquette schools base their credentials on either having worked for the royal residences or trained from those who have done so. Thousands of articles and books have been written about royal etiquette and protocols, from curtseying to using the correct silverware. Protocols include when to wear a tiara to stand on the Buckingham palace balcony.

There was never a time that the Queen stepped out of line or forgot her etiquette. She was in control and used etiquette as though it was part of her life and identity. Queen Elizabeth II used etiquette and protocols when interacting with citizens, stars and politicians, striving to connect meaningfully, benefiting everyone and making life a little easier, especially for her staff.

A heartful thank you for the wonderful work rendered and condolences to her family. It is a sad loss that a wonderful, kind, confident woman has left us all.

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https://www.vogue.co.uk/fashion/article/the-queen-sustainable

Writter by: Elizabeth Soos, a specialist in etiquette,

26 September 2022, Australia

Category: Protocol

Reference: ES260922P

“Somos una empresa de desarrollo de capacidades que conecta valores, culturas, organizaciones, individuos y sociedades en todo el mundo”

HUMANITARIAN DIPLOMACY: The Craft and Art

Humanitarian crises captivate the public’s attention. Images on television and in newspapers depict civilians fleeing violence or the devastating and indiscriminate impact of natural disasters, as well as the life-saving interventions of health professionals. An estimated 250,000 humanitarian workers are involved in these operations, many of which take place in dangerous locations such as Ukraine, Syria/Iraq, South Sudan, the Central African Republic [CAR], and Eastern Congo.

We need to look more closely at the role of humanitarian workers in negotiating access and other humanitarian issues with combatants and other actors in conflict zones. There is some truth to the assertion that negotiations pursuing humanitarian goals must necessarily differ from purely political deals resulting from traditional negotiation processes. Humanitarian principles must, once again, set the agenda for humanitarian actors’ negotiations. As a result, it is critical that those working in the international field recognize and respect their humanitarian colleagues.

Humanitarian Diplomacy Defined

Humanitarian diplomacy is effective in persuading decision-makers and opinion leaders to act in the best interests of vulnerable people and in accordance with fundamental humanitarian principles at all times. Humanitarian diplomacy seeks to mobilize public and governmental support and resources for humanitarian operations and programs, as well as to facilitate effective partnerships for meeting vulnerable people’s needs. Advocacy, negotiation, communication, formal agreements, and other measures are all part of humanitarian diplomacy. It is a crowded field with many players, including governments, international organizations, non-governmental organizations (NGOs), the private sector, and individuals.

Health diplomacy as an aspect in humanitarian diplomacy

Humanitarian action, including health assistance, is characterized by a variety of diplomacy levels. Global norms and international humanitarian law govern international humanitarian action, which includes principles outlined in United Nations General Assembly Resolutions, agreements reached in multilateral forums such as the Inter-Agency Standing Committee, and the Geneva Conventions, which govern humanitarian action in war-torn countries. The rapid growth in the number of humanitarian actors working for or with governments at all levels, often in complex situations, has increased the importance of humanitarian diplomacy.

During humanitarian operations, a variety of people engage in health diplomacy at various levels. Negotiations determine the amount of assistance, how that assistance is delivered, who is involved in delivering it, and how to reach crisis-affected populations. This diplomacy occurs in multilateral, bilateral, and local settings, and it involves both state and non-state actors. Diplomacy plays a role at the global level in determining resource allocation and scale, as well as technical standards for health interventions. Negotiations at the local level determine how assistance is coordinated, the extent to which technical standards and international humanitarian law are followed, military engagement, and the role of national governments and other national stakeholders.

Approaches of Diplomacy in Humanitarian Aid.

Diplomacy is a specialized function performed by a specific group of people. The duties and obligations of official diplomats, as well as their performance of their duties, are clearly defined by international law and custom. Behind humanitarian officials’ discomfort with the term diplomacy is the fact that diplomacy entails regular interactions with host political officials, whether state or non-state actors. Whereas diplomats’ portfolios are overwhelmingly political, humanitarian organizations strive to establish and maintain their non-political credentials.

Diplomats in a given crisis-affected country form a “community.” They collaborate on issues of mutual interest to their respective governments, which were previously political and military in nature but are now increasingly economic and, in some cases, humanitarian in nature. Humanitarian diplomacy, on the other hand, is not framed by such a well-established regime. To be sure, international humanitarian, human rights, and refugee law provide a framework for governments to agree on. In recent years, significant progress has been made in clarifying and compelling such obligations, particularly in the areas of human rights and internally displaced persons.

International Committee of the Red Cross concept of Humanitarian Diplomacy

For example, the International Committee of the Red Cross (ICRC) has developed its own definition of humanitarian diplomacy to reflect its specific mandate. Meanwhile, the International Federation of Red Cross and Red Crescent Societies (IFRC) has had a new division dedicated to promoting humanitarian diplomacy since 2010. The ICRC’s access diplomacy is based on a continuous process of negotiation to establish its presence in these areas, stay close to the affected people and communities, and seek the consent of the relevant parties to allow humanitarian operations to take place. Principled humanitarian action and diplomacy are concerned with preserving this neutral, impartial, and independent space: an embodiment of our shared humanity that endures even in the most difficult circumstances of tomorrow’s armed conflicts and natural disasters.

CASE STUDY

IRAQ

Humanitarian diplomacy helped non-governmental organizations (NGOs) in Iraq overcome operational constraints caused by limited humanitarian space. The Coalition 108 occupation and rule in Iraq; the resulting insecurity in the country; the humanitarian impact of the war; and the role of the various humanitarian actors present before and after the war were the four contextual factors that determined international NGOs’ efforts at humanitarian diplomacy in Iraq after the second Gulf War. The post-war humanitarian situation in Iraq must be understood in light of Saddam Hussein’s government’s years of punishing economic sanctions and domestic repression.The effects of the war, as well as the subsequent destabilization of the country after the occupation was established, exacerbated the problem. Following the war, the number of actors involved in humanitarian assistance and reconstruction increased dramatically. Over 100 international NGOs and UN agencies had prepared to respond to what was expected to be a major humanitarian disaster. A small group of NGOs formed the NGO Coordination Committee in Iraq (NCCI) in April 2003 in response to growing concerns about preserving humanitarian space and ensuring the neutrality, impartiality, and operational independence of humanitarian activity within the framework of the occupation. The NCCI’s humanitarian diplomacy alternated between two levels: seeking concrete, case-by-case solutions to NGOs’ main operational constraints, and pursuing a more process-oriented engagement with various players for broader, more sustainable, and more principled goals.

SUDAN

There were large-scale interventions by the World Food Programme and the role of humanitarian diplomacy in the pursuit of operational humanitarian objectives in Sudan, which had an impact on operational issues. First, humanitarian diplomacy operates in an environment characterized by multiple or ambiguous political objectives. In Sudan, the government’s other priorities determined the priority given to humanitarian work, and the exigencies of the civil war took precedence over humanitarian concerns. Given the operational constraints, negotiating for humanitarian space is a never-ending struggle. It will be argued here that humanitarian diplomacy can be viewed as a type of policy implementation activity carried out in an adverse political and physical environment.

WFP and its sister UN aid agencies conduct humanitarian diplomacy in the absence of the ultimate sanction of force. Similarly, the promise of free assistance does not guarantee an unconditional welcome. Negotiations are necessary at all stages of a humanitarian operation, but not all of them are diplomatic in nature.