AWARD CEREMONY OF AGENTS OF CHANGE

16th May 2025

Time: 16:00 hrs – 19:00 hrs. (CET).

Avenue: The Hague, The Netherlands

Dress-code: Cocktail 

Only with an invitation provided by FHCI

About the Award Ceremony

FHC Netherland will present the Award to the 10 Agents of Change in The Hague.

FHC supports outstanding women and men, the so-called local heroes, who are working to create positive impacts in communities through professional services, inspiring others, enabling the personal improvement of individuals and organizations, and helping individuals and societies be resilient and have a positive impact.  

 GENERAL PROGRAM

16:00 Registration 

16:30 Welcome remarks

Award cemeremony 

18:00 Networking

19:00 End of the program

 

SPEAKERS

PARTICIPANTS ARE:

Agent of changue of diferent sectors

ORGANIZING COMITTEE

Sofia Laverty 

Jeanne Kamga

Lure Sadeq

PARTNERS

3rd INTERNATIONAL PROTOCOL AND SOFT DIPLOMACY CONFERENCE

15th May 2025

Time: 14:00 – 17:30 (CET) Amsterdam time

Mode: online from The Hague, the Netherlands.

Investment:

Dress code: Business formal.

About ProtocolToday | About Galbe Internacional 

1 DAY |  6 SPEAKERS | 4 CONTINENTS | 30 COUNTRIES 
EAST MEETS WEST 

Why Global Mindset Skills

The world is transforming into a global village, and we need executives who can navigate smoothly across cultures. Cultural intelligence and understanding of cultures are key challenges for entrepreneurs and investors in expanding their businesses across borders. 

Objectives

The conference aims to bridge the gap between cultures worldwide from multidimensional perspectives and share insights to enable and empower participants to understand their business partners better and bridge gaps. 

As audience

The conference will offer numerous opportunities to share, connect, grow and increase your perspectives worldwide!

The conference includes: 

  • Meet, greet and connect with business people from more than 30 countries.
  • Increase efficiency and learn from each other.
  • Inspire, motivate and increase co-creation capacities.
  • Cooperation opportunities with prospects.
  • Certificate with accreditation Continuing Profesional Development  (CPD) UK.
 

TIMETABLE

Amsterdam | Montreal | Sydney | Dubai| Shangai | Mexico City 

 

GENERAL PROGRAM

14:00 Welcome remarks

Conference Part 1

16:00 Break

16:15 Conference Part 2

         Discussion panel

17:30 End of the program

 

KEY TOPICS 

Dimensions of Culture.

The impact of Culture in Business negotiations.

Working & Collaboration in multicultural teams.

Cultural Diplomacy as a vehicle for International Cooperation.

Culture vs Etiquette & Internatonal Protocol. 

Impact of Culture in Behaviour & Communication – process or results.

SPEAKERS & PANELLISTS

Reinier W.L. Russell

Managing Partner at Russell Advocaten B.V. Consul of Brazil and former president at Corps Consulaire Netherlands (CCN).
Panelist.
THE NETHERLANDS

Read More »

TEAM

Carina Herrera

Public Relations, Argentina

Marta Bonilla

Master of Ceremony and Moderator, The Netherlands

Carla Esparza

Carla Esparaza

Research, Spain

Cristina Galbé

Logistic, The Netherlands

PARTICIPANTS ARE:

  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government’s Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals, students and journalist.

SPONSOR

STRATEGIC PARTNERS

GLOBAL MEMBERSHIP

ProtocolToday® in The Netherlands is an expert organisation in international protocol, diplomacy, soft skills, business etiquette, and international cultural intelligence.

As a capacity development company, we aim to connect societies, values, cultures, organisations and individuals worldwide. Our global network comprises profit, non-profit, public, and government professionals.

Our network

ASIA | AFRICA | AMERICA | AUSTRALIA | LATIN AMERICA | CARIBBEAN | EUROPE | + 50 Countries

Investment:

Individual membership per year €50,00

Company membership per year. Three members €100,00

Become a Global Member!

Global Mindset Skills

Membership benefits:

Global community

  • Meet, match and liaise with peers from all over the world;
  • Free access to online global events;
  • Free access to 8 – 12  SME international networking (online) per year, highlighting the cultural aspects and business opportunities in a subject country.

Knowledge & Discounts

  • Priority access to the masterclass programs;
  •  Members enjoy a 10% discount on the ProtocolToday Academy Masterclass programs;
  • Free digital copy of our Magazine Global Mindset.

Business Opportunities

  • Opportunity to pitch your proposition during international online networking
  • events;
  • Free access to an economic analysis of selected countries;
  • Opportunity for networking with other entrepreneurs and potential customers.

Distinguished & international

  • Stand out from the crowd due to awareness about soft skills, ethics, image, dress codes, etc.;
  • Opportunity to build your global network of colleagues, business partners and friends;
  • Mindfulness skills to deal with and work with people from all over the world.

EXECUTIVE PROGRAM GLOBAL MINDSET SKILLS (EP-12-03-21) PART I

 1-9th April | 3-11st June.

Mode of Study: Online

There are two available times: 10:00-12:00 hrs. or 16:00–18:00 hrs. (CET)  Amsterdam. If necessary, request another schedule.

YOUR LOCAL TIME

12 hours in 6 days, 2 hours each day of class online

*Request special prices for embassies and companies

The participation fee: member price is €240.00; not-member €276

The fee for one Masterclass: the member price is €80.00; the non-member price is €92.00 for the total program, including:

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Global Mindset Skills
Learn Today & Practice Today!

The world is transforming into a global village and needs executives who can navigate smoothly across cultures.

Globalisation is changing the world in every aspect. Traditional industrial economies are transforming into entrepreneurial economies, and there is a need for leaders, entrepreneurs, directors, government officials and executives with global mindset skills, e.g., the skills for profound relations management with people from different cultures and with different values and soft diplomacy skills.

Masterclasses:

Key topics include:

  • Business card protocol & handshake. The art of conversation both in person and on the phone;
  • How to dress appropriately, personal style and its influence on your communication, Seating protocol by meetings;
  • Importance of rank & status.

Participants are:

  • Young Diplomats,  Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.

EXECUTIVE PROGRAM GLOBAL MINDSET SKILLS (EP-12-03-21) PART II

10-18th April | 12-31st June.

Mode of Study: Online

There are two available times: 10:00-12:00 hrs or 16:00-18:00 hrs CET Amsterdam. Request another schedule if necessary.

YOUR LOCAL TIME

12 hours in 6 days, 2 hours each day of class online

*Request special prices for embassies and companies

The fee for participation in this program is a member price €240.00; the non-member price is €276.00.

The fee for one Masterclass: the member price is €80.00; the not-member price is €92.00 for the total program, including:

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Global Mindset Skills
Learn Today & Practice Today!

Globalisation is changing the world in every aspect. Traditional industrial economies are transforming into entrepreneurial economies, and there is a need for leaders, entrepreneurs, directors, government officials and executives with global mindset skills, e.g., the skills for profound relations management with people from different cultures and with different values and soft diplomacy skills.

Masterclasses:

Key topics include:

  • Cultural & Emotional intelligence, The Power of Culture in Business;
  • Gift giving is the art of  the Smart way of building relations, The art of giving in business;
  • Host duties and his protocol, Organizing a proper business luncheon;
  • Dining table protocol & etiquette, Handling the silverware.

Participants are:

  • Young Diplomats,  Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.

MASTERCLASS BUSINESS ETHICS & PROFESSIONALISM (GMS-2)

3-4th April | 5-6th June. 

Mode of Study: Online

There are two available times: 10:00–12:00 hrs. or 16:00–18:00 hrs. CET Amsterdam. If necessary, request another schedule.

YOUR LOCAL TIME

Two hours per day of class.

*Request special prices for embassies and companies.

The fee for one masterclass: the member price is €80.00, the non-member price is €92.00, including:

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Global Mindset Skills
Learn Today & Practice Today!

The world is transforming into a global village and needs executives who can navigate smoothly across cultures.

Professionals and those working in acknowledged professions must exercise specialist knowledge and skills. How this knowledge should be governed when providing a service to the public can be considered a moral issue and is termed professional ethics.

Business Ethics and Professionalism are about individuals’ ability to make judgments, apply their skills, and make informed decisions.

Key topics include:

  • About business ethics;
  • Dealing with ethical dilemmas, personal issues, and difficult people, 
  • Effective Communication; 
  • Verbal and Nonverbal Communication, Professional Communication; 
  • The importance of being tactful;
  • How to develop tact;
  • Written Communication
  • Communication with diplomacy, The pillars of understanding.

Participants are:

  • Young Diplomats,  Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.

MASTERCLASS INTERNATIONAL BUSINESS PROTOCOL (GMS-3)

8-9th April | 10-11st June. 

Mode of Study: Online

There are two available times: 10:00–12:00 hrs. or 16:00–18:00 hrs. (CET) Amsterdam. If necessary, request another schedule.

YOUR LOCAL TIME

Two hours per day of class.

*Request special prices for embassies and companies.

Fee one masterclass: the member price is  €80.00, non-member price €92.00, including:

ABOUT PROTOCOLTODAY ACADEMY

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Global Mindset Skills
Learn Today & Practice Today!

The world is transforming into a global village and needs executives who can navigate smoothly across cultures.

The global and cross-border economy need understanding of diplomay, protocol and making the right impressions.

Protocol helps to be comfortable and at ease and have the confidence and authority to make others feel genuinely welcomed and comfortable.

It is about creating the right environment for business and making an impact with courtesy and politeness in meetings with ambassadors, government officials, international organizations, multinationals, corporations, and companies.

Key topics include:

  • International protocol and soft diplomacy, Enhanced personal and professional image, first impressions; 
  • Corporate and diplomatic communication skills,  Business communication with partners from all over the world;
  • Strategies to gain an international edge, Flags; 
  • Protocol in the car, Seating protocol by a meeting;
  • Importance of rank & status, Make an effective entrance & mingle.

Participants:

  • Young Diplomats,  Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.

MASTERCLASS INTERNATIONAL CULTURAL INTELLIGENCE (GMS-4)

10-11st April |12-13rd June

Mode of Study: Online

There are two available times: 10:00–12:00 hrs. or 16:00–18:00 personalised.

YOUR LOCAL TIME

Two hours per day of class.

*Request special prices for embassies and companies.

Fee one masterclass: the member price is  €80.00; the non-member price is €92.00, including:

ABOUT PROTOCOLTODAY ACADEMY

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Global Mindset Skills
Learn Today & Practice Today!

The globalisation of the world demands leaders, managers and executives to deal with the complexities of merging corporate cultures as part of leadership, co-creation, production, marketing, planning, decision-making, recruitment and task assignments.

The Masterclass International Cultural enables participants to understand the power and dimensions of cultures.

It elaborates on the impact of cultures on negotiations, teamwork, contracting behaviour and management issues.

A core element of the masterclass is the Lewis Model, based on research analysis of the impact of culture in 135 countries. This model argues that humans from any country in the world can be divided into three clear behaviour-related categories: linear-active, multi-active and reactive.

Key topics include:

  • Cultural & Emotional intelligence, The Power of Culture in Business;
  • Dimensions of cultures, Intercultural & multicultural;
  • Mindfulness, Analysis of cultures and impact on professional behavior;
  • Commonalities between different cultures, Cultural communication context;
  • Non-verbal communication differences, Power distance;
  • Problems solving & decision making, Conflict/negotiation style; The model of Lewis;
  • Use the Lewis model to manage your international teams, develop Effective collaboration strategies, and build relationships.

Participants:

  • Young Diplomats, Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.

MASTERCLASS THE POWER OF GIFTS IN BUSINESS & DIPLOMACY (GMS-6)

15-16 April | 17-18th June

Time: 10:00-12:00 hrs or 16:00-18:00 hrs. (CET) Amsterdam. Request another schedule if necessary.

YOUR LOCAL TIME

*Request special prices for embassies and companies.

Fee one masterclass: the member price is   €80.00, non-member price €92.00, including:

ABOUT PROTOCOLTODAY ACADEMY

Become a mindful executive with the skills to navigate & operate smoothly around the globe!

Learn Today & Practice Today! “The Smart Way of Building Relations”

The Importance of Gift Giving

Gift-giving and receiving are vital in building and maintaining professional relations. It’s an appreciation for loyalty and an intelligent way to sustain unique relations.

Giving a gift in the business area is considered a symbol of friendship, peace, and progress, transmitted through colours and logos and the image and reputation of a person, company, and corporation.

This Masterclass has been created from the pillars of Etiquette, Protocol, Ethics, and Cultural Aspects.

Topics: 

  • Gift giving is the art of  the Smart way of building relations, The art of giving in business;
  • Etiquette and protocol for gifting;
  • Corporate gifts; dos & don’ts.

Participants are:

  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry;
  • Students

MASTERCLASS DINE LIKE A DIPLOMAT (GMS-7)

17-18 April | 19-20 June.

Mode of Study: Online

There are two available times: 10:00-12:00 hrs. or 16:00–18:00 hrs. (CET) Amsterdam. If necessary, request another schedule.

YOUR LOCAL TIME

Twoo hours per day of class.

*Request special prices for embassies and companies

Fee one masterclass: the member price is €80.00, non-member price €92.00, including:

ABOUT PROTOCOLTODAY ACADEMY

Become a mindful executive with the skills to navigate & operate
smoothly around the globe! 

Global Mindset Skills
Learn Today & Practice Today

The world is transforming into a global village and needs executives who can navigate smoothly across cultures.
Globalisation is changing the world in every aspect. 

Good dining skills are necessary when conducting business abroad or entertaining international clients in your country. Table manners (or lack thereof) can impact how individuals and the companies they represent are perceived.

This masterclass will reinforce your talents and provide valuable skills to enable you to master the appropriate skills in dining with executives from around the world, including host and guest duties, eating styles, mingling proficiency and creating appropriate conversations.

Key topics include:

  • Protocol to make invitations, extend, accept, and cancel, Receiving of guests: what should you do at the receiving line?
  • Host duties and his protocol, Organizing a proper business luncheon;
  • Select restaurant, table setting, greeting guests, hospitality, and protocol aspects, Seating guidelines: correct seating for a business meal;
  • Dining table protocol & etiquette, Handling the silverware.

Participants are:

  • Young Diplomats,  Young Business people;
  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;
  • Professionals are active in the Hospitality & Tourism Industry.