PROTOCOL AND ETIQUETTE IN AUSTRALIAN DINNING

In an article by ABC News Australia on June 26th, 2015, it was revealed that “emu and crocodile” would be “off the menu for foreign diplomats dining at Australia’s Government House in Canberra.” The then-Governor General, Sir Peter Cosgrove, stated, “We don’t want to confront our guests without some warning.” The guests included diplomats from Japan, South Korea, India, and the United States.  

Part of any diplomatic mission is to promote one’s country, provide advice and support to ministers developing foreign policy, and create trade opportunities.  Part of a diplomat’s toolkit is being aware of cultural nuances and using etiquette to better relationships.

The inaugural winter solstice feast hosted at Yarralumla, the residence of the Governor-General, “showcased some of the finest Australian food, all sourced locally, including Cowra lamb, Tumut River trout, duck from Young (located in the state of NSW), and kangaroo fillets” accompanied with Indigenous flavours such as lemon myrtle and bush pepper. In his opening address, the Governor-General had joked about “Australia’s past gourmet reputation.” Careful preparation and forethought went into planning this event due to previous mistakes in Australia’s past efforts in dining diplomacy. 

Successful dining and entertaining at royal and government levels build alliances in every culture represented. Everyone at the event creates a shared experience that increases trust and open communication.  History has noted that there has been protocol in dining events with those who have been rulers, royal families, and those who have represented those rulers for thousands of years.

Using the correct dining etiquette at these events has always made a difference in the success of these events.  On a psychological level, navigating a complicated place setting with numerous implements shows your guest that you are competent and have the innate ability to overcome a challenge.  Showing diplomacy at a dining event tells your host that you have respected their thought to include you and their work to pull an event together successfully. Just think of all that went into it; the seating arrangements, order of procession, invitations, and food considerations, including guests’ cultural or religious views. These all come into play when organising such an event.

What about Australia’s past protocols when their Head of Commonwealth visited?  In 1954, Queen Elizabeth II, with the Duke of Edinburgh, visited Australia; they attended four state banquets and six garden parties. Local produce was high on the Australian government’s agenda, wanting to highlight to ‘her Majesty’ that Australia was a real contender for overseas markets.  What was on her menu for lunch?  Tropical fruits, local fish and poultry with English inspired vegetables, and locally produced wines to match each course served.

Fifty-one years later, in 2005, Prince Charles visited Australia to focus on environmental sustainability, community integration and excellence in public service.  His Royal Highness was transported to Alice Springs and dined on bush tucker, including honey ants, acia seeds, bush tomato, and bush banana. The Prince tasted both the bush banana and bush tomato, but he reportedly politely refused to eat any wriggly, witchetty grub, regardless of its high protein. 

For 60,000 years, the Indigenous people of Australia have continued to be the custodians of the land. Colonisation started in the late 17th century when Great Britain used it as a penal colony or prison. As a result, those from England, Wales, and Ireland who settled in Australia dispossessed the Aboriginals and Torres Strait Islanders of the lands they were born in and forced them into a system of colonial rule. At the same time, they retained many of their customs and culture.

The Indigenous foraged for food from rainforests to the deserts, using their mealtimes as a mechanism for families and tribes to gather and come together for ceremonies and trade.  Meals continue to be served where the food is cooked, sitting on the ground.  Fingers are used to break up meats and vegetables.  

Do the Indigenous have a dining protocol?  Yes, they certainly do. Each tribe may have foods that they eat or avoid and have a story that guides the family in their eating habits. During a meal, the best portions of food are given as a sign of respect to the Elders of the tribe.  Adhering to their dining customs is crucial, as is taking the initiative to eat their foods. In doing so, a guest honours and shows respect to the traditions, land, and people. And that is what it all is about… respect!

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 Written by: By Elizabeth Soos, Founder of Auersmont School of Etiquette 

14 September 2021, Australia

Category: Protocol

Reference: ES140921PI

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!

NETIQUETTE (Network Etiquette)

For more than 20 years, it is a term that has been gaining global significance as new technologies advance by leaps and bounds. Some societies adopted other similar names, but their function is the same. Coming from the apocope “Net” (Network) and “Etiquette”, “NETIQUETTE” is a worldwide base to take care of good behaviour on the network. Today, we can share much information on this topic in the many spaces distance communication and online information media permit us.

While the ICT world grows up, a new world of communication and information has emerged, which that created the need to establish rules to facilitate and optimize the use of new technologies and networks in all their forms, even more In these times when the whole world has been forced to be on the net for contact, meetings, work, studies, and information exchange.

All these rules are based on general concepts of respect and good communication. We understand that being non-face-to-face means of communication, we frequently forget that our voice tone, our expressions, and our gestures cannot be transmitted accurately, and whoever receives our messages cannot objectively judge our motives and intentions or, maybe they could misinterpret them if we do not express it optimally.

Within this global sphere of relationships, a vast majority have fully learned that there is a world of people with different cultures, religions, beliefs, and positions on the other side of our electronic devices. For this reason, we must apply respect, common sense, and good education to conduct ourselves in a space where everyone fits and deserves the tolerance and good treatment above our particular position. Then this reminds us that the consideration that we expect from others to us is the same consideration that we must give to others.

In addition, our good education and training are visible in our actions, which is increased in the networks; if we are used to being respectful and considerate to others in our face-to-face life, we will indeed show the same online. But, when this does not happen, our lousy behaviour transcends more notoriously. Under this analysis, using “Netiquette” is essential so we all learn to conduct ourselves with the necessary correction.

Globalization has opened great and unthinkable possibilities of benefits in the network, but we also find a significant dark side. We are not always going to be in contact with polite people or with similar principles as ours; for this reason, undervalues like respect, tolerance, and good spirits, prudence must prevail to create and maintain reflective links with those people with whom we do not interact personally, either in a particular aspect or in the business world.

Initially, thanks to a publication of the Institute of Informatics Ethics (CEI – Computer Ethics Institute); – considered the most prominent organization for ethical computer use in the United States, founded in 1985 by IBM and other vital institutions, among them, Washington Consulting Group-, in 1992, they made the hallmark “The commandments for Computer Ethics” created by Ramón C. Barquin.[1]

These commandments recently became popular to persuade good behaviour and ethics in computer use. However, over time they have undergone some modifications. I have taken the liberty of adapting for the benefit of ICTs, considering that a large part of the population has access to a cellphone or other connected electronic devices to the Internet.

Today, these commandments have become a small base of ethics for the world of “Netiquette” since the networks arose from a computer and spread to thousands of social sites, chats, forums, emails, blogs, different types of meetings, and endless connections in which our knowledge and behaviour online are tested. With time, other rules are adapted according to the needs of modernity and technology.

As a reference, we must mention the book “Netiquette” published by Virginia Shea in 1994, which contains “The core rules of Netiquette” [2], and the publication of Sally Hambridge as a directive of Intel in 1995, an official document like a guide to the company employees, to behave on the Internet.

We might recognize that great capacities had been acquired thanks to today’s technology. Let’s assume that the Internet has given us growing power and must be handled responsibly.

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[1] http://www.ethicscodescollection.org/detail/411d6362-5ab5-438b-82de-7a3575412f40

[2] https://coursedesign.colostate.edu/obj/corerulesnet.html

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Written by Claudia STOHMANN R. de A. Communicator, speaker, writer, etiquette and protocol expert, and ProtocolToday writer. 

26 August 2021, Bolivia 

Category: Business Etiquette

Reference: CS260821BE

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!

DOING BUSINESS IN CHINA I

Under cultural and global intelligence criteria, we start a compendium that involves essential details for contact and business relationships in China, a country of ancient culture and traditions.

It is common knowledge, in many respects, their customs are diametrically opposed to Western customs, and unlike many cultures that are dissipating in modernity, China is a country that has taken root in it, which makes it a wonderful and interesting option to get to know, but at the same time, “a complicated group” to access, if you don’t know them at least in a basic way in terms of their paradigms, environment, traditions and even superstitions.

This is one of the most extensive contents because many topics must be deepened for proper development and correction and thus not make mistakes that can be transcendental so as not to lose the course of a good contact or business relationship.

CALENDAR

Ideally, an invitation to do business in China is required and, inevitably, has to be planned for several months. After reaching an agreement, sending the necessary documentation to start the negotiations is feasible.

To make appointments, it is advisable to go to our country’s embassy or consulate to help us prepare for the negotiation visit and guide us on the main steps to follow. Generally, they are willing to provide useful contacts and a list of addresses to get an interpreter to collaborate with details before, during, and after contacts or meetings, since, being a very special culture, it could be very useful to understand the subtleties of everything that is discussed during the meetings.

It is recommended, practically in an unfailing way, to seek the services of a local consultancy to guide in the steps to follow (China is considered a very bureaucratized country). The consultants admirably streamline the necessary procedures and the many issues that arise to reach a successful conclusion in business in this country. Additionally, they will help to prevent fraud, and, on the other hand, their hiring transmits greater reliability for Chinese interlocutors.

These mediators also facilitate the task of getting a good “guanxi,” whose literal translation is: “establish relationships,”; which has become a concept of great relevance in Chinese business culture since establishing a good “chain of relationships” that helps in the development of good negotiations, understanding that they are very ceremonious. It takes patience and tranquility to advance “step by step” at their own pace. They help make it without as much effort as it would take to do it in an isolated way (not to say it would be practically impossible).

Business hours have changed after the pandemic, and a great effort to return to normal life. In some companies, 2.5 – days weekend has been established. Therefore, it will be necessary to coordinate a meeting or visit with anticipation.

The usual office hours were from 8 in the morning to 5 in the afternoon from Monday to Saturday. However, in the larger cities, the westernization of their customs has resulted in working hours from Monday to Friday.

Usually, about schedules and dates, the best business hours are from the morning until lunchtime, and the best dates to arrange interviews and meetings are from April to June and from September to October.

In general, workers have approximately 2 hours at noon to eat (between 12 pm and 2 pm hours). Under a strict and hermetic system, all commercial services and companies remain closed at this time (Even the most necessary).

Under normal conditions, commercial premises are open from 9 in the morning to 7 at night, but, as with offices, the most commercial capital cities could remain open until ten at night.

Fridays are dedicated to internal political issues in most offices and government agencies, and it is not a good date to set up any meeting with these authorities. It is a time known as “political study,” and office workers are unsuitable for other activities.

When scheduling visits and appointments, the Chinese calendar will have many dates that do not usually coincide with the Western calendar. One of the most important dates, for example, is May 1st, when it is customary for shops and companies to remain closed for a week, and the start date depends on the official announcement by the authorities.

Among the holidays established by law are New Year’s Day (January 1st), with a day of rest; the Spring Festival, New Year of the agricultural or lunar calendar, with three days of vacation; the International Day of the Working Woman (March 8th); Arbor Day (March 12th); International Labor Day (May 1st), China Youth Day (May 4th); International Children’s Day (June 1st); China People’s Liberation Army Foundation Day (August 1st); Teacher’s Day (September 10th) and the National Holiday (October 1st), with three days of suspension of activities.

As for the great traditional festivals in China, the Spring Festival, the Lantern Festival, the Purity and Clarity Festival, the “Duanwu” Festival, and the Mid-Autumn Festival stand out.

Ethnic minorities keep their festivals: The “Throwing Water” festival of the Dai ethnic group, the great Nadam festival of Mongols, the “Torch” festival of Yi, the “Danu” of Yao, the “March Fair” of the Bai ethnic group, the “Geyu” of Zhuang, the “Losar” (Tibetan New Year) and the “Ongkor” (the Harvest Festival) of Tibetan ethnic group, and “Tiaohua” (dance with flowers) of Miao.

Finding exactly these dates to plan a business appointment will prevent us from facing “lost time” or other difficulties to negotiate in good time; even more so if the cancellation of an appointment or lateness is considered an offense for the company and person or persons are waiting. We must be punctual in starting relations in the eastern country to start on the right foot. As always, in these cases, the best way will be to arrive sometime in advance and make a subtle prelude until the indicated time. (For them, it is better to come a little earlier than to be late).

DOING BUSINESS IN CHINA II

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Written by Claudia STOHMANN R. de A. Communicator, speaker, writer, etiquette, and protocol expert.

26 August 2021, Bolivia

Category: Cultural Intelligence 

Reference: CS260821CI

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!

PROTOCOL IN XXI CENTURY

If there is something that will be accompanying humanity until the end of its days, it is protocol. It is a practical discipline by nature, which is why there has never been a need to register it, but with the emergence of communication, sciences have begun to be studied. The reason is simple: it is a powerful communication tool that helps connect public and private organisations with their audiences.

One of the problems facing the discipline, which we will discuss in a future article, is the lack of scientific research. 99% of the protocol manuals we can find today in the market have a practical profile, meaning they are written from a professional perspective and not with a scientific approach. As a result, we can say that no one knows what the protocol is because the scientific method has not been applied to approach this concept.

The review of the current little scientific literature on protocol leads us to affirm that protocol is a science in the embryonic state (Álvarez Rodríguez, 2008; Pulido Polo, 2015; Ramos Fernández, 2013; Ramos Fernández, 2014;  y Sáez González & Martínez Fierro, 2020) that, depending on what the professional and research community does, will be consolidated as science or remain in a simple auxiliary tool.

So, as a science, what does protocol refer to? Our research is the science of the human order since it gives us a series of rules and guidelines to ensure peaceful and positive coexistence among human beings. In addition, this regulation takes a special value in celebrating the symbols -the events- due to its communicative value. Let us think that, from the moment two human beings decided to live together, they needed to generate a series of rules that allowed them to live together. Who will sleep in the safest place? Who will eat the most nutritious foods? Who has the merits to lead the group? This coexistence will become more and more complex with the growth of the groups, which will make the rules of the protocol more like what we know today.

Maribel Gómez and I have come up with a definition of a protocol. The objective has been to reflect on what the latest scientific literature on the subject gathers and our professional experience to bring discipline to the 21st century and build protocol science. This is our proposal which we hope will help to shed light on this subject that is taking its first steps and that supposes not only our profession but the passion for what we do:

“The protocol is a transversal scientific discipline that defines the social structures and norms generated by use, custom, tradition or legislation that society is endowed with to guarantee and facilitate the harmonious coexistence of all its members. As a communication tool that applies to all social areas, the protocol takes special relevance in organising public and private events, where it provides techniques that make tangible the intangible.”

As we have already argued, there is no doubt regarding its scientific approach. It is a science in an embryonic state. This means it is in its beginnings, as it happened with other social sciences such as psychology or sociology at the time.

We are talking about a transversal discipline because it involves civil society, public and private organisations, and institutions. The protocol is present in all layers on which the present society is built. It reflects society, and it changes and adapts along with it.

One of the objectives of the protocol is to give order. Therefore, through this matter, we can describe the state and social structures of the society to which it belongs. For example, by reading the Royal Decree 2099/1983 of precedence (art. 10 and 12) of the Kingdom of Spain, we can understand how this country is structured.

It produces rules generated by either considering what society usually does (customs or traditions) or those generated by legislative channels from the current Government. All this with a final aim: to guarantee and structure the coexistence of a certain social group.

It is a communication tool institutions, private companies, and civil society use to communicate. And therefore, the rules produced by the protocol take on special relevance in the organisation of events, public or private.

The protocol makes the intangible tangible because it allows us to speak without words. It is essential in generating an institutional or corporate image in organisations and social people. It uses its essential four principles: spaces, people, times, and symbols. For example, within the latter, we consider the flags of countries since they make it clear to us who is hosting an event without the need for words.

In conclusion, we would like to address all those interested in the subject of the protocol. We expect professionals to find this definition interesting and appropriate. To the students of the subject, we hope that it has helped them shed light on your future work, and we encourage you to research the protocol. And to non-expert people, we hope it will help you understand better what protocol is and what we professionals do in the field.

SCIENTIFIC BIBLIOGRAPHY

Álvarez Rodríguez, M. L. (2008). Artículos de protocolo y ceremonial en Revistas Académicas Iberoamericanas. Razón y Palabra. Primera revista electrónica en lationoamérica especializada en comunicación, (65), 1-11.

Delmás Martín, D., & Gómez Hernando, M. (2019). Spoilers de Protocolo. (Editorum, Ed.) (1a Edición). Madrid: Editorum.

Orozco López, J. de D. (2016). Protocolo para la organización de actos oficiales y empresariales. (I. Editorial, Ed.). Antequera: ic editorial.

Pulido Polo, M. (2015). Ceremonial y protocolo: métodos y técnicas de investigación científica. Revista de Comunicación Vivat Academia, 65, 1137-1156.

Ramos Fernández, F. (2013). Método científico e interferencias comerciales en la construcción de la ciencia del protocolo. Una reflexión crítica para un proceso innovador y creíble. Revista de Comunicación Vivat Academia, 1-16.

Ramos Fernández, F. (2014). El Protocolo como ciencia propia en el ecosistema de la Comunicación. Espacios posibles para transformar una técnica en una disciplina científica. Estudios sobre el Mensaje Periodístico, 19(2), 1075-1089. https://doi.org/10.5209/rev_ESMP.2013.v19.n2.43489

Sáez González, E., & Martínez Fierro, S. J. (2020). Protocolo como disciplina científica: un análisis bibliométrico. Revista Estudios Institucionales, 7(12), 149-178. https://doi.org/10.5944/eeii.vol.7.n.12.2020.26964

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 Written by: Daniel DELMÁS, Professional of events and protocol

30 July 2021, The Netherlands

Category: Internancional Protocol 

Reference: DD300721IP

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!

PRESENTATION MAGAZINE GLOBAL MINDSET

1st October 2021

Time: 

08:00 –  10:00 hrs. Guatemala

09:00 – 11:00 hrs. GMT-6 Mexico, Ecuador, Perú, Colombia

10:00 – 12:00 hrs. Bolivia, Cuba, Chile

11:00 – 13:00 hrs. Uruguay, Argentina

15:00 – 17:00 hrs. Portugal, Nigeria

16:00 – 18:00 hrs. The Netherlands, Spain

19:30 – 21:30 hrs. India

00:00 – 2:00 hrs. Australia

Free entrance!

 Presentation of Magazine Global Mindset  “Navigating smoothly around the world” The Netherlands.

Let’s celebrate together!

On 01 October, we will present you the digital Magazine Global Mindset© The Netherlands in the English language, aimed at businessmen, diplomats, businessmen, consultants, and students who aspire to careers in cross-border operational organizations. We will also introduce you to our writers who are students from the ProtocolToday academy and experts in different areas and from different countries, who are participating in this important international project.

We are honored to share with you our guests:

  • Our special surprise guest, H.E. Ms. Irene Kasyanju, Ambassador of the United Republic of Tanzania to the Kingdom of The Netherlands.
  • Prof. Dewanand Mahadew;
  • Our writers 

General Program

16:00                    

16:05 – 16:10  Welcome words by  Adriana Flores, Director, and publisher of Magazine    

16:10 – 16:20 The importance of Protocol & Soft Diplomacy, by H.E. Ms. Irene Kasyanju, Ambassador of the United Republic of Tanzania to the Kingdom of The Netherlands.

16:20 – 16:30 Global Mindset and international business by Dr. Dewanand Mahadew, Project director

16:30 – 16:40 Introduction of Protocoltoday by Adriana Flores

16:40 – 17:40 Presentation of our international experts and writers: 

Mrs. Claudia STOHMANN- Bolivia

Mr. Daniel DELMÁS – the Netherlands

Ms. Elizabet SOOS Australia

Mr. Jorge PRADO – Peru

Mrs. Kruti SHAH – India

Ms. Leyla YOUNES – Argentina

Mr. Miguel MACEDO – Portugal

Ms. Noela UGWU – Nigeria

Mr. Finbarr BUCKLEY – India

Mr. Luciano CAIANDA – Angola

Miss. Lure SADIQ – Palestine

Topics are:

  • International Business Etiquette
  • International Business Protocol
  • Intercultural Intelligence
  • Business Ethics

17:40 – 17:45 Presentation of digital Magazine by  Adriana Flores

17:45 – 17:55 Questions or comments

17:55 – 18:00 Toast and photo moment

18:00   End of the presentation               

Participants:

Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;

Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;

Executives & Professionals: National & Local Government’s Officials, City Marketing & Investments Promotion Executives | International Organizations Staff;

Professionals are active in the Hospitality & Tourism Industry.

Students who aspire to careers in cross-border operational organizations.

We invite you to be with us, your presence will make a difference and will be forever sealed in our history!

How to Apply: Complete and submit the registration form, specify the date and name of the event to confirm your seat. You will receive the zoom link one day before the presentation.

PROTOCOL GUIDE FOR DIPLOMATIC MISSIONS AND CONSULAR POST THE NETHERLANDS

This Protocol Guide is issued by the Ministry of Foreign Affairs as part of our efforts to be a transparent and good host to our distinguished guests. It contains practical information based on the Dutch authorities’ interpretation of the rules for privileged persons.

Protocol Guide for Diplomatic Missions and Consular Posts1 Protocol and Host Country Affairs Department2

Ministry of Foreign Affairs

January 2021

Protocol Guide for Diplomatic Missions and Consular Posts1

 https://www.government.nl/documents/leaflets/2015/04/15/protocol-guide-for-diplomatic-missions-en-consular-posts

Contact the Protocol Department for identity cards, Protocol Guides and further assistance:

Protocol Department Ministry of Foreign Affairs

Ministerie van Buitenlandse Zaken

Bezuidenhoutseweg 67

2594 AC The Hague

Telephone: (070) 348 64 90

Website: www.government.nl

Email: dkp@minbuza.nl

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Written by Adriana FLORES, protocol and soft diplomacy adviser and trainer at ProtocolToday Academy.

07 July 2021, The Netherlands

Category: Diplomacy

Reference: AF070721D

ProtocolToday is an expert organization, Founded by professionals with years of experience in Cultural Intelligence and Soft Diplomacy. They offer well-researched training programs to help you prepare for the international presence. Enhance your abilities to dine, converse, and present at an international stage.

Become discreet and make your mark!

PRESENTACIÓN NAVEGANDO POR EL MUNDO

PRESENTACIÓN  DE MAGAZINE MENTALIDAD GLOBAL, ESCRITORES Y LA NUEVA IDENTIDAD DEL LOGOTIPO DE PROTOCOLTODAY

30 de Julio 2021

16:00 – 18:00 hrs (Países Bajos)

Global Mindset Skills
Learn Today & Practice Today

We are a capacity development company

connecting values, cultures,

organisations, individuals

and societies around the world

 Estimados amigos, colegas y seguidores,

La Presentación Navegando por el mundo celebrada el día 30 de Julio 2021 desde Países Bajos ha sido todo un éxito gracias a ustedes.

Hemos tenido el honor de dar la bienvenida a nuestra invitada de honor la Sra. Pilar Awad, consejera de la Embajada de la Republica Dominicana ante el Reino de Los Países Bajos, Dr. Dewanand Mahadew, empresario internacional, Cónsul de Eslovenia en México, Lic. Aura Barajas, coordinadora de comunicación y marketing, Arquitecto y diseñador Eduardo Pérez, estudiantes de ProcolToday y nuestros escritores: Daniel Delmás, Darinel Herrera, Georgette E. Bretel, Leyla Younes, Lisandro Montero, María Pávlova, Manolo Trujillo, Miguel Macedo, Odalis Fundora y Wilfredo Pérez.

También estuvieron representantes de:

El Cuerpo diplomático, Embajada de México ante Bolivia, Embajada de Bolivia ante los Países Bajos, Ministerio de Relaciones Exteriores de El Salvador, Ministerio Público – Fiscalía General del Estado de Paraguay, Honorable concejo deliberante Argentina, Secretaría de educación de Honduras, Universidades de Rep. Dominicana, México y Guatemala, Instituto Franco Inglés de México, empresarios, profesores y estudiantes.

Países representantes:

México, Argentina, Guatemala, Paraguay, Perú, Honduras, Bolivia, España, Portugal, Uruguay, Cuba, Chile, Italia, Panamá, El Salvador, Ecuador, República dominicana y Países Bajos.

Durante la presentación Navegando por el mundo, hemos compartimos una esencia de nuestra trayectoria y de nuestros sueños presentándoles la nueva identidad de logotipo de ProtocolToday y Magazine digital Mentalidad Global, navegando fácilmente por el mundo, Países Bajos. Magazine para diplomáticos, empresarios, estudiantes, consultores y otras personas interesadas.

Muchas Gracias, deseando que este solamente sea el comienzo de una perpetua amistad y de alianzas fructíferas.

Un saludo cordial,

Mtra. Adriana Flores

Directora Ejecutiva de ProtocolToday

Consulting | Academy | Art of Gift Giving | Magazine

 

TESTIMONIOS DE ALGUNOS PARTICIPANTES: 

Mi estimada Adriana, Deseo agradecer la realización de la Presentación “Navegando por el Mundo” en la que he tenido el inmenso agrado de participar. Por tu gentil intermedio hago llegar mi gratitud a Aura por la deferencia ofrecida. Ha sido una fructífera jornada caracterizada por un ambiente de aprendizaje, intercambio y, especialmente, por un ánimo colectivo deseoso de compartir esfuerzos y voluntad hacia un objetivo común. Gracias por tan impecable actividad. Te deseo nuevos éxitos. Wilfredo Pérez Ruiz

Muchas gracias por tan grata experiencia. Reitero mi agradecimiento y mis felicitaciones por abrir este espacio que, seguramente, nos llenará de satisfacciones, crecimiento y mayor aprendizaje. Claudia Stohmann R. de Alegre

Es un privilegio formar parte en esta importante organización. Muchas gracias por la publicación Protocoltoday Academy. ¡Navegando por el Mundo! Muy feliz y honrada de haber sido invitada para formar parte de Protocoltoday | Soft Diplomacy Skills como escritora para Magazine Mentalidad Global, magazine para diplomáticos, empresarios, y estudiantes del mundo entero desde Países Bajos. Una mañana de viernes perfecta junto a distinguidos colegas de distintas latitudes. Qué lindo es hacer lo que nos apasiona! ¡A seguir disfrutando! Georgette E. Bretel de Aliaga

Es para nosotros el honor del que formes parte de nuestro equipo internacional de ProtocolToday Países Bajos. Manolo Trujillo

“Navegando por el mundo” con Protocoltoday Academy, Adriana Flores, Georgette E. Bretel de Aliaga, Wilfredo Pérez Ruiz, David Vázquez Aguirre y muchos compañeros y amigos más! Muchas gracias y muchas felicidades Μεράγια Πάβλοβα

Gracias. Muchas gracias. Felicidades a Protocolo Today, a Adriana Flores y a todo el equipo que integran esa empresa. David Vázquez Aguirre

3 DAYS EXECUTIVE PROGRAM IN SOFT DIPLOMACY SKILLS IN INTERNATIONAL BUSINESS (EP-24-21-B)

16 – 18 November 2021

Mode of Study: In-class

Location: The Hague

Time: 09:00 – 17:00 hrs. 

Fee of participation € 800.00 euros p.p for the total program, including:

  • Method action Learning model;
  • Digital material;
  • 3x Lunch;
  • Visit an international organization in The Hague;
  • 1x Dinner;
  • Personalized assessment;
  • Certificate EQF 7 level of ProtocolToday Academy. 

BECOME A MINDFUL EXECUTIVE WITH THE SKILLS TO NAVIGATE
& OPERATE SMOOTHLY AROUND THE GLOBE

Global Mindset Skills
Learn Today & Practice Today

Background & Objectives

The world is transforming into a global village and needs executives who can navigate smoothly across cultures.

Global Mindset Skills Provides you with:

  • A cosmopolitan outlook: understanding of global systems, global value chains, cultures, values, political and economic systems in other countries;
  • Mindfulness skills: understanding of cultural diversity, communication, and building relationships with people from different cultures and backgrounds.

Program of the Masterclass and topics are:

16 Nov, International Business Etiquette   

Topics include: How to dress appropriately, personal style and its influence on your communication and introducing people in business context;

Business Ethics & Professionalism

Topics include: Dealing with etiquettes dilemmas, personal issues, and difficult people, effective communication and communication with influence.

17 Nov, International Business Protocol

Topics include: Seating protocol during meetings, importance of ranks & status, impactful impressions, gift giving etiquette & protocol.

Visit to the international organization in The Hague

18 Nov, International Cultural Intelligence

Topics include: Cultural & emotional intelligence, understanding cultures, differences in thinking, problems solving & decision making, conflict/negotiation style.

Dine like a Diplomat

Topics include: Host duties, guest receiving protocol, dining table protocol, etiquette during dining & lunch, handling the silverware.

Participants are:

  • Government Representatives: Ambassadors, Diplomats, Honorary Consuls & Embassy Staff;
  • Business Professionals: Entrepreneurs, Consultants, Business Development Professionals;
  • Executives & Professionals: National & Local Government’s Officials, City Marketing & Investments Promotion Executives, International Organizations Staff;
  • Professionals active in the Hospitality & Tourism Industry;

How to Apply: Full and send the registration form, specify the date and name of the masterclass, we will send you the program and the bank detail to submit the fee of participation to confirm your seat.

MEDALLA IBEROAMERICANA 2021

MEDALLA IBEROAMERICANA 2021, FUNDACIÓN HONORIS CAUSA INTERNACIONAL

Guadalajara, Jalisco a 15 de Marzo del 2021

 

Habilidades de Mentalidad Global
¡Aprenda & Practique Hoy!

 

“Somos una empresa de desarrollo de capacidades
que conecta valores, culturas, organizaciones,
individuos y sociedades en todo el mundo”

Mtra. Adriana Flores González

Directora Ejecutiva de Protocoltoday© Consulting, Academy & Magazine

La directiva de la Fundación Honoris Causa Internacional, La ha elegido para recibir la Medalla Iberoamericana 2021, insignia otorgada a las experiencias de vida convertidas en éxito por su espíritu de separación para crear lo que ahora con su empresa de protocolo y diplomacia ha logrado.

Basándose en la prestigiosa trayectoria y el éxito profesional que ha sido consecuencia de una historia de esfuerzo y excelencia.

“Mientras Unos Construyen Muros, Nosotros Construimos Puentes”

Me siento muy agradecida  y honorada por este distinguido reconocimiento internacional

Adriana 

X CAFÉ VIRTUAL DE LIDERAZGO Y NEGOCIOS

18 de Mayo 2021

Organizado por: Mujer Emprende y Conpyme Internnacional

Tema: Habilidades de Mentalidad Global

 

Habilidades de Mentalidad Global
¡Aprenda & Practique Hoy!

 

“Somos una empresa de desarrollo de capacidades
que conecta valores, culturas, organizaciones,
individuos y sociedades en todo el mundo”

Nuestro más sincere agradecimiento por habernos invitado a estar con ustedes en este distinguido evento.

¡Gracias por su confianza!

Equipo de ProtolToday© Academy, Consulting & Magazine